This T&D Specialist Service Dispatch works with process owners and process improvement managers across the utility to establish process efficiency.

Therefore, the position requires strong internal and external relationship building skills and behaviors.

Job Specific Qualifications

Required :

• High school graduate or GED
• Minimum of 5 years of utility experience in service dispatch
• Able to learn and apply training and development processes of analysis, design, development, evaluation, and alternative delivery methods, including automated computer-based applications training
• Strong oral and written communication skills.
• Possess a valid driver’s license and maintain a safe driving record
• Storm Duty will be called upon to support storm duty as needed by the Division or Emergency Operations Center (EOC).
• Additional on-call / overtime / field assignments can be available as qualified by the Division.

Desired :

• Bachelor’s degree in education, training, or instructional design and 3 year of utility experience in service
• Knowledge / experience or the ability to learn evolving systems, such as assessment facilitation, need / task analysis, instructional design / development, and instructional evaluation
• Ability to facilitate joint union / management assessment teams
• Experience in Learning Management System (LMS) use and data management / reporting
• Experience in alternative training delivery methods, including automated, computer-based or virtual / augmented reality applications

Minimum Years of Experience

5 years of experience

Education

High School

Certifications

Last updated : 2024-05-09