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Service professional
LSS Eau Claire, WI
$57k-73k (estimate)
Full Time Just Posted
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LSS is Hiring a Service professional Near Eau Claire, WI

Job Details

Description

Additional compensation incentives when FCT training is complete and productivity expectations are met.

Lutheran Social Services is currently seeking a Human Services Professional to specialize in the our Family Centered Treatment (FCT) team.

FCT is a home-based method of treatment that focuses on 4 phases; restructuring, value change, joining and assessing, and value change.

Providers in the program see the entire family unit as defined by the family as the client and conduct several multi-hour sessions are conduct in the home weekly.

Ideal candidate would have experience working with clients going through substance use recovery.

This position performs work involving assessment, diagnosis, and treatment of individuals and their family with mental health, substance use, or co-occurring disorders within the evidenced-based model of FCT.

At Lutheran Social Services of WI and Upper MI, the health and safety of our colleagues and clients is our top priority! LSS is regularly reviewing OSHA and CDC recommendations and guidelines to stay abreast of the ever changing Covid-19 pandemic.

The Human Services Professional - Specialized provides treatment to families under the oversight of the assigned Licensed Therapist Specialized or Therapist In-Training Specialized.

The services provided include Individual and Family Psychoeducation, Individual Skill Development and Enhancement. The services are provided within the employee’s scope of practice.

ADDITIONAL JOB TITLES THAT ARE USED IN THE FIELD (not all inclusive) :

  • Social Worker (This title is reserved for those with a specific degree or credential in social work.)
  • LSS Family Coach

Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.) :

  • Individual Skill Development and Enhancement (e.g. daily living skills cleaning, hygiene, mentoring of youth, teaching of parenting skills, community engagement)
  • Individual and / or Family Psychoeducation (e.g. mental health, substance use, parenting)
  • Medication Monitoring Non-Prescriber (e.g. delivery medications to improve compliance, review and teach clients about the medications / potential side effects)
  • Employment Related Skill Training - address the person’s illness or symptom-related problems in finding, securing, and keeping a job.
  • Services may include but are not limited to : employment and education assessments; assistance in accessing or participating in educational and employment- related services;
  • education about appropriate job-related behaviors; assistance with job preparation activities such as personal hygiene, clothing, and transportation;
  • on-site employment evaluation and feedback sessions to identify and manage work related symptoms; assistance with work-related crises;

and individual therapeutic support.

  • Participation on recovery teams. (provide feedback around service delivery and progress)
  • Crisis assessment and stabilization services - Skill development to reduce or eliminate an individual’s symptoms of mental illness so that the person does not need hospitalization.

Assist in the transition to a less restrictive placement or living arrangement when the crisis has passed.

AGENCY REQUIREMENTS (Required of all employees) :

  • Must comply with applicable service regulations as well as agency and departmental policies and procedures.
  • Must relate to people of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
  • Must support the Mission, Vision and Values of the Agency.
  • Represent LSS internally and externally as a servant leader in thought, words and actions.

DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services) :

  • Promote client independence and growth, consistent with the service plan.
  • Provide services using a trauma-informed and person and / or family-centered model.
  • Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and / or agency.
  • Accurately complete time reporting.

Essential Duties and responsibilities :

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

  • Complete the required training and / or certification for an approved evidence-based practice (EBP) and consistently utilizes said evidence-based practice in service provision.
  • Provides services which align with meeting the EBP fidelity, which may include on-call, group, or other specific services.
  • Apply EBP to specific client populations that can benefit from EBP.
  • The Evidence-Based Practice must be approved by LSS clinical management and assigned director.
  • LSS reserves the right to request a change in evidence-based practices and / or areas of specialization based on LSS priorities, funder requests, new research, and / or market demand.
  • Assist with program development and program promotion when applicable.
  • Participate in fidelity measures and reporting.
  • Provide services to assigned clients in alignment with the service plan.
  • Organize and plan work effectively.
  • Apply knowledge of community resources.
  • Apply knowledge of counseling and casework principles and methods.
  • Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions.
  • Apply working knowledge of social problems and their effects on individuals.
  • Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
  • Coordinate services per the service plan.
  • Establish and maintain effective and collaborative working relationships.
  • Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
  • Maintain client records.
  • Make recommendations within the client team and scope of practice.
  • Testify at legal proceedings as required by law and / or role.
  • Attend client / recovery team meetings.
  • When supervision is a program requirement, actively engage in the clinical supervision process.
  • Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars.
  • Within your scope of practice, provide consultation to peers.
  • Work a flexible weekly schedule that includes some evening and / or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients.

Schedule is based on client need.

  • Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
  • Perform other duties and special projects as required.

PERKS :

Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.

Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.

  • Medical / Dental / Vision Insurance
  • Flex Spending for Dependent & Health Care
  • Mileage reimbursement
  • Paid Time Off
  • 10 Paid Holidays
  • Ability to Contribute to 403B
  • LSS makes annual raises a priority for employees
  • Employee Assistance Program
  • Service Awards and Recognition

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND / OR EXPERIENCE :

The specific education and / or experience is determined by the service delivered and the funding stream requirements (noted below).

Bachelor's degree in a behavioral science or a related field with 1,000 hours of supervised post-degree clinical experience with chronically mentally ill persons, or a bachelor's degree in a field other than behavioral sciences with 2,000 hours of supervised post-degree clinical experience with persons with chronic mental illness.

Master's degree in human services related field preferred.

Prior experience working with clients going through substance use recovery preferred.

LSS approved examples of human service degrees include, but are not limited to the following :

  • Child Development / Family Relations
  • Community Mental Health
  • Substance Use
  • Counseling / Guidance
  • Criminal Justice
  • Marriage and Family
  • Occupational Therapy
  • Psychology
  • Recreational Therapy
  • Rehabilitation Counseling
  • Social Worker
  • Sociology
  • Special Education
  • Vocational Counseling

If not listed above, a transcript review as well as payer review may be requested of the applicant / potential employee.

CERTIFICATES, LICENSES, REGISTRATIONS :

  • Must have a valid driver’s license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
  • Substance Use Counselor - In Training (SAC-IT), Substance Use Counselor (SAC) credential preferred

LANGUAGE SKILLS :

  • Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
  • Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
  • Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.

COMPUTER SKILLS / TECHNOLOGY :

  • Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
  • Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
  • Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
  • Ability to work within a variety of ever-changing software packages and computer systems.

PHYSICAL DEMANDS / WORK ENVIRONMENT :

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to frequently bend / stoop, crouch, climb stairs and kneel.

This position will require the ability to access a variety of locations in the community.

The employee must react appropriately in times of crisis that may include verbal aggression.

The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business.

The noise level in the work environment is usually moderate.

TRAVEL : Daily travel may be required. Some overnight travel may be required.

LSS is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.

Travel Required

Yes. Daily travel throughout the counties served.

Qualifications

Skills

Behaviors

Motivations

Education

Required

Bachelor Degree or better in Hum. Serv. or Related Field.

Experience

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Last updated : 2024-05-31

Job Summary

JOB TYPE

Full Time

SALARY

$57k-73k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

09/01/2024

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