3 Jobs in Easton, MA
Signature Healthcare, MA is Hiring a Medical Office Coordinator Near Easton, MA
Location: 2 Washington Place, Easton, MA
Department: Orthopedics
This is a full-time 40 hour per week position.
Responsibilities
- Greets patients appropriately.
- Screens telephone calls in a professional manner, documenting and processing messages accordingly.
- Accommodates patient appointments, maintains, updates, and tracks provider schedule.
- Checks insurance eligibility.
- Enters correct insurance information and codes properly.
- Updates patient demographics each time an appointment or message is made.
- Coordinates provider’s office schedule to accommodate external obligations.
- Inform patients of their responsibility regarding confirmation of insurance coverage, prior approvals and referrals as needed.
- Ensures that a referral is in place when working in specialty departments. If not in place, calls the PCP office to request a referral. Follows up until the referral is received.
- Assist with efficient patient flow and communicate physician/provider delays to patients.
- Monitor arrival and pending lists, canceling and rescheduling appointments so all available slots are used.
- Addresses reminder lists, ER lists and insurance lists in a timely manner and documents in patient’s chart if applicable.
- Obtain same day and /or stat records from HIS and secure patient information from hospitals.
- Periodically address messages with physician/provider.
- Facilitates internal & external referral appointments and hospital admissions.
- Familiar with the general working of all office equipment and maintains upkeep of printers, fax machines, copiers, etc.
- Notifies Practice Manager of equipment and system failures immediately.
- Facilitates mail deliver. Places MR # on all patient mail before giving to MD.
- Provides appropriate paperwork to patients.
- Ensures that MVA and WC forms are completed.
- Collects co-payments and posts payments. Balances, verifies, and reconciles batch.
- Refers patient to billing office with insurance or payment problems.
- Maintains open communication with the physicians, staff, and patients.
- Assists in orienting and training others the functions and duties of the position.
- Report patient complaints directly to the Practice Manager.
- Assists peers in other roles when workload warrants. Performs other duties as necessary.
- Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
- Commits to recognize and respect cultural diversity for all customers (internal and external).
- Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.
- Performs other duties as assigned.
- High School diploma or equivalent.
- Talent to be pleasant and helpful to patients especially when they have questions or problems required.
- Computer literacy, accurate spelling and typing skills required.
- Medical office administration education preferred. Prior patient account or third party billing experience desirable.
- Medical terminology knowledge and telephone skills preferred.
- Familiarity with Meditech software systems preferred.
- Majority of time spent sitting while multi-tasking on the phone, computer and interaction with patients and co-workers. Must be able to turn, twist and bend over to move objects up to 5 lbs in weight. Lift and walk with objects up to 5 lbs in weight. Stand up, walk to provider station and clinic offices throughout the day when necessary.
- Education: High School diploma or equivalent
- Experience (Type & Length):Previous medical office experience preferred
- Certification/Licensure:
- Software/Hardware: Familiarity with Meditech software systems preferred
Job Summary
Full Time
$41k-51k (estimate)
06/12/2024
07/09/2024
signature-healthcare.org
Brockton, MA
1,000 - 3,000
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