American Dream, developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream is home to leading attractions, including DreamWorks Water Park, Nickelodeon Universe Theme Park, LEGOLAND Discovery Center, SEA LIFE Aquarium, Big SNOW Ski Hill, Dream Wheel – a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and Skip Barber Racing Go-Kart Academy. American Dream’s immersive luxury shopping and dining experience – The Avenue – features Saks Fifth Avenue, Hermès, Saint Laurent, Dolce & Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys R Us global flagship, the only standalone location in the U.S, and the world’s first and only “candy department store,” IT’SUGAR.
For more information on American Dream, visit www.americandream.com or find us on Instagram @americandream and TikTok @americandream_official.
Key Objective(s):The main purpose of the IT Network Operations Technician is:

• To execute the daily operations of on premise network operations needs of the organization. This includes and not limited to installation and maintenance of network connectivity hardware and cabling (Fiber, Copper) for the data and voice needs of the enterprise. The Network Operations Technician will also work with VoIP applications, VoIP hardware deployment, Wi-Fi access points, network racking/stacking, cable management and digital camera space.

Primary Responsibilities:

• Low Voltage Copper, Fiber Optic installation and testing.
• Net Terminations, Patching, tracing, troubleshooting.
• POTS Lines.
• Physical Camera deployment and maintenance, troubleshooting and upkeep.
• Voice Product Support and Management.
• Wi-Fi installation and troubleshooting.
• Network equipment installation assistance, rack/stack.
• Network cabling and cable management.
• On call coverage participation.

Desired Qualifications:

• Job holder may be called upon to provide support for service issues or failures at any time.
• Knowledge of network architecture in the physical topology in a data center/enterprise environment.
• Low Voltage Data certification
• CFOT fiber optic certificate a plus
• Previous experience with VoIP deployment and management
• 5 years of experience in an enterprise setting
• Technical degree with 5 years of experience in an enterprise/corporate environment.
• Must have a proven ability to work cooperatively in a team environment, and with a variety of individuals from diverse backgrounds.
• Regular, reliable, and consistent attendance.
• Perform other duties as assigned

Physical Job Requirements:

• Must be able to lift at least 25 pounds.
• Must be able to use ladders/lifts/harnesses (safety training will be provided)
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law.