The Center for Survivors is a Confidential Program at Michigan State University. The Michigan State University Center for Survivors Safe Place Shelter Social Worker Assistant position provides a safe, clean, and supportive environment at the Shelter for people experiencing interpersonal violence. This position establishes effective working relationships with residents, staff, the community, and other stakeholders. The position also assists advocates in providing case management, supportive services, and advocacy services to shelter residents and their children, including obtaining community resources, housing, financial assistance, employment, health care and transportation. Services include crisis intervention, supportive services and advocacy, and outreach and education on interpersonal violence. This position serves survivors of relationship violence, stalking, sexual assault, sexual harassment, and co-survivors. The Safe Place Shelter Social Worker Assistant position has ethical, professional, and legal responsibilities to maintain records regarding work with clients and to protect client confidentiality in accordance with guidelines set by VOCA/VAWA, MSU, the State of Michigan, and other professional associations.
Job Responsibilities:
1. Coordinates all scheduling for the 24/7 operations of the Safe Place Shelter.
2. Provides on-boarding and on-site supervision for volunteers working at Safe Place shelter.
3. Participate in a shared case management system that supports collaboration and consultation.
4. Ensures compliance, accuracy, and quality of shelter documentation.
5. Collaborates with Strategic Support Team Supervisor and the leadership team to develop and implement policies, procedures related to shelter operations and residential clients.
6. Coordinates and oversees the daily operational activities to deliver timely and effective trauma-informed services to clients.
7. Shares on-call (standby) responsibilities with other full-time staff, attends to client emergencies and after-hours intakes.
8. Assists survivors with completing Michigan Crime Victims Compensation applications.
9. Supports residential clients with accessing resources, basic needs, groceries, appointments, etc.
10. Assists residents in completing applications for housing, locating affordable housing, and coordinating with the Housing Assessment and Resource Agency for housing vouchers and programs.
11. Assists residents with obtaining transportation resources. May provide transportation for residents in housing search activities, moving assistance, medical appointments, employment search, etc.
12. Provides conflict resolution and de-escalation for Shelter residents when needed.
13. Provides crisis supportive services to survivors.
14. Coordinates referrals to services in the community when necessary.
15. Responsible for coordinating with UHW Safety and Operations Manager regarding the ongoing and preventative maintenance of physical shelter site including emergency procedures, fire drills, routine inspections, sanitation, janitorial needs, security and safety.
16. Manages routine maintenance, such as ordering, stocking and inventory of supplies.
17. Coordinates community donations and disbursement to clients.
18. Oversees the food, inventory, and supply needs of the facility and coordinates procurement of such.
19. Assists advocates with implementing client’s service delivery plans.
20. Completes other miscellaneous VOCA Grant, University, and program documentation as needed.
21. Other duties as assigned.
Unit Specific Education/Experience/Skills
Knowledge equivalent to that which normally would be acquired by completing a bachelor’s degree in Social Work or a related human services field; up to six months of related and progressively more responsible or expansive work experience in counseling in a health/mental health environment; or an equivalent combination of education and experience.
Desired Qualifications
1. Previous experience and training preferred on the dynamics of intimate partner violence and its effect on children.
2. Previous experience and training in the provision of supportive services, crisis intervention, and group dynamics.
3. Previous work experience in a 24-hour residential setting preferred.
4. Valid Driver’s License and reliable transportation.
5. Must be committed to the concept of empowering survivors and be able to relate to individuals of diverse cultural and socio-economic backgrounds.
6. Ability to establish effective working relationships with crime victims, law enforcement, prosecutors and other community agencies and members.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume and Cover Letter
Work Hours
Work hours are variable and require some nights and weekends.
Website
https://centerforsurvivors.msu.edu/
Summary of Physical Demands
1. Ability to work onsite, not remotely.
2. Ability to lift 5-30 lbs. and push/pull 5-40 lbs.
3. Ability to get on a ladder for cleaning, stocking of items, and maintenance of facilities.
4. Ability to move about the office/Shelter and be indoors/outdoors as needed for clients, staff, and community member needs.
5. Ability to shovel snow and salt sidewalks in the wintertime.
6. Ability to travel to various sites in the community to pick up donations.
7. Ability to respond to emergency shelter needs in off hours with a 25-minute response time.
Note: The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bidding eligibility ends May 28, 11:55 PM
