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Central office technician
Eagle County Eagle, CO
$51k-66k (estimate)
Full Time | Public Administration Just Posted
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Eagle County is Hiring a Central office technician Near Eagle, CO

Hiring Range : $29.33-$35.19. The maximum pay for this position is $41.06.

The Detention Center Security Tech / Central Control Room Technician ensures the safety and security of employees, inmates, and visitors while inside the detention facility.

Monitors and controls movement throughout the detention facility and other security-sensitive areas in and around the Eagle County Detention facility, Sheriff's Office, and Court House.

Provides standard technical and administrative support within the Detention Facility.

Great Schedule! This position will work 12 hr. shifts. 0600-1800. The first week requires only Wednesday and Thursday shifts.

The second week requires Monday, Tuesday, Friday, Saturday and Sunday. This allows for a three-day weekend every other week.

Applicants are encouraged to apply by Thursday, May 2nd, however, this position will remain posted until filled.

Essential Functions

  • Works under the direction of the Detention Sergeant, working primarily independently but receiving immediate direction from sworn personnel.
  • Visually and auditorily monitors inmate and visitor activities throughout the detention facility via closed circuit cameras and intercoms.
  • Visually monitors over 75 cameras inside and outside of the justice center facility and courtrooms via closed circuit cameras.

Provides direct support to emergency and nonemergency responders within the area by providing visual intelligence and observation.

Controls inmate, visitor and employee access and movement within the facility by control of access doors and intercoms.

Ensures unauthorized persons are not admitted into the detention facility. Communicates effectively and coherently with inmates, professional visitors and the public by providing needed information and direction.

  • Monitors detention facility radio transmissions for routine and emergent traffic; inclusive of facility traffic, justice center security traffic and transport radio traffic.
  • Comprehends and responds to radio traffic clearly and concisely using appropriate radio protocol when transmitting information.
  • Assumes the role of Incident Command for incidents occurring within the justice center facility; inclusive of the detention center, court facilities, Probation and the
  • Sheriff's Office. Command is assumed for various scenarios such as but not limited to; deaths, hostage situations, escapes, riots, fires, active shooter situations and medical emergencies.
  • Responsible for monitoring and responding appropriately to the fire annunciator status board for the justice center facility.

Discerning between alarm signals; making appropriate notifications in both emergent and non-emergent alarm situations.

  • Accounts for all keys maintained in the control room. Issues and retrieves keys for staff and maintenance personnel while working in the facility.
  • Operates and maintains certification for the use of the CCIC (Colorado Crime Index Computer) / NCIC (National Crime Index Computer).

Monitoring the system for local and nationwide teletypes and disseminating needed information appropriately.

Responsible for running queries on persons for; warrants, criminal histories and identification purposes, accurately interpreting identity and entry information.

Must work within mandated time constraints to confirm warrant information on parties that agencies throughout the country may be in contact with, responding to / or making appropriate requests based on system requirements.

Provide support service for both Sheriff's Office Records division as well as; Eagle, Minturn and

  • Ensures equipment specific to duties is operable; reports maintenance problems for such equipment as well as submitting maintenance requests for the facility as requested.
  • Answers incoming telephone calls for the detention facility as well as the Sheriff's Office outside of normal business hours or circumstances.

Triage incoming calls for proper response or movement to outside agencies or proper personnel within the agency.

  • Performs computer and clerical duties as required during daily tasks. Maintains accuracy, confidentiality and security of records in assigned work area, as well as maintaining supplies for use.
  • Serves as records custodian for official record requests as they pertain to the detention center inmates.
  • Brief incoming detention sergeant / staff of activities related to control room duties during the previous shift.
  • Facilitates inmate / public visits at the facility as per policy; educates the public about visitation policies, processes visitation request forms and monitors visits as needed.
  • Tracks and logs inmate transport information utilizing GPS monitoring on transport vehicles, telephone and radio notifications by transport deputy.
  • Scans, searches and logs all incoming inmate mail. Distributes detention personnel / facility mail appropriately.
  • May serve as FTO (field training officer), assisting in training new CCR Techs.
  • Performs other duties as appropriate or necessary for the performance of the job and as needed.

Qualifications

Education, Experience, Licensure, Certification, or Registration :

  • High School Diploma or equivalent
  • Valid State Driver's License and a satisfactory motor vehicle record.
  • Successful completion of training in NCIC / CCIC certification, first aid and CPR

Knowledge, Skills and Abilities :

Knowledge of

  • Inmate rights, ethical standards, medical and psychological warning signs and all emergency procedures.
  • Current detention facility policy and procedures.
  • Computer and word processing applications related to the position.

Skills in

  • Professional communication, discretion, initiative problem-solving and independent judgment within established guidelines.
  • Preparing clear and concise reports, correspondence and other written documents.

Effectively working and directing inmate activities and interacting with all levels of county employees, management and citizens.

Mental and Physical Abilities

  • Ability to communicate clearly and effectively, both orally and in writing.
  • Ability to work under a variety of conditions with coworkers, inmates, visitors, etc., many times under adverse and unusual circumstances.

Ability to multi-task in an environment that can become stressful and challenging.

  • Ability to confront problems promptly and make appropriate and independent decisions.
  • Ability to read and interpret documents such as safety rules, operation and maintenance instructions, procedure manuals, etc.
  • While performing the essential functions of this position the employee is regularly required to stand for extended periods;

to walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb stairs, talk and hear. Specific vision requirements include the ability to discriminate between colors, to exercise both close and distant vision, to have depth perception, and to readily adjust focus between objects.

Culture & Benefits

Working in local government is one of the best career paths in the mountains. 'Your Career will Soar with Eagle County'. Get started with us today!

Why is Eagle County recognized as a Best Place to Work in 2022? Culture of flexibility and support for mental health / wellness.

Check out more awards here.

  • Learning organization focused on professional development opportunities, FREE CMC classes and Tuition reimbursement.
  • Future focused with our Strategic Plan on improving housing, climate change and more.
  • As a certified healthy workplace, our culture recognizes the importance of individual needs and enjoying life outside of work.

Other perks may include flexible work arrangements, paid volunteer time, and daytime fitness classes / bike rides.

Diversity, Equity, and Inclusion

The County is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We strive for a healthy and prosperous community that promotes all people having equitable access and opportunity.

This starts with our internal practices and work. All employees of the County have a responsibility to treat others with dignity and respect at all times.

All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other County-sponsored and participative events

Great benefits! See the details

  • Comprehensive and low-cost medical, dental, and vision insurance (as low as $85 / month for employee only)
  • Wellness program where you can earn cash or extra days off
  • 12 paid holidays
  • Paid time off (starting at 12 days) and additional medical leave
  • Paid volunteer hours
  • 6% (dollar for dollar match) retirement plan
  • Free classes at Colorado Mountain College
  • Eagle County University classes (internal trainings)
  • Tuition reimbursement programs
  • Bilingual Pay Incentive
  • Free bus pass and more

Eagle County is proud to be an Equal Opportunity Employer. Working in a diverse, respectful and inclusive environment is essential for our employees to be successful in serving our community.

We do not discriminate with regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, veteran status or any other legally protected status.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Relocation & Housing Information

Last updated : 2024-05-29

Job Summary

JOB TYPE

Full Time

INDUSTRY

Public Administration

SALARY

$51k-66k (estimate)

POST DATE

05/31/2024

EXPIRATION DATE

08/29/2024

WEBSITE

eaglecounty.us

HEADQUARTERS

EAGLE, CO

SIZE

200 - 500

FOUNDED

1883

TYPE

Private

CEO

ARN MENCONI

REVENUE

$10M - $50M

INDUSTRY

Public Administration

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