7 Jobs in Dumfries, VA
Commonwealth of VA Careers is Hiring a Student Support Specialist Near Dumfries, VA
Title: Student Support Specialist
Agency: Northern VA Community College
Location: Prince William - 153
FLSA: Nonexempt
Hiring Range: $21/hr
Full Time or Part Time: Part Time
Additional Detail
Duties and Tasks:
- Performing registration tasks and/or providing guidance to students on the registration system.
- Entering and maintaining accurate data into the student information system.
- Issuing enrollment confirmation emails and letters.
- Troubleshooting and resolving enrollment problems.
- Providing quality customer service.
- Identifying and assessing customer’s needs to achieve satisfaction.
- Handling customer complaints and providing appropriate resolutions and alternatives.
- Assisting with the marketing classes.
- Organizing and maintaining files and records.
- Assisting program developers/managers/coordinators to ensure logistical.
- arrangements for programs are met.
- Providing general office support tasks.
- Performing other related duties as required.
- The ability to adapt and respond to different audiences.
- Excellent written and oral communication skills
- strong interpersonal and organizational skills
- Ability to work cooperatively with students, instructors and staff; especially as part of a team
- Ability to work on multiple projects independently, at times under stress
- Demonstrated computer skill proficiency including using Microsoft Office
- Ability to provide accurate information and courteous customer service
- Ability to interact effectively with internal and external customers.
- Attention to detail and ability to take initiative.
Required Qualifications:
- Experience with customer service .
- Experience with office procedures, managing files, schedules, and paperwork.
- Experience with Microsoft Office including Microsoft Outlook
- Experience working in an office setting.
- Experience working in a higher education setting
- Bilingual abilities are a plus
Job Summary
Full Time
$53k-67k (estimate)
06/10/2024
09/09/2024
The job skills required for Student Support Specialist include Customer Service, Microsoft Office, Organizational Skills, Oral Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Student Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Student Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Student Support Specialist positions, which can be used as a reference in future career path planning. As a Student Support Specialist, it can be promoted into senior positions as a Career Services Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Student Support Specialist. You can explore the career advancement for a Student Support Specialist below and select your interested title to get hiring information.
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