6 Jobs in Draper, UT
Horizontal Talent is Hiring a Sr. Software Engineer Near Draper, UT
- Designs, modifies, develops, writes and implements software programming applications.
- Supports and/or installs software applications/operating systems.
- Participates in the testing process through test review and analysis, test witnessing and certification of software.
- Familiar with a variety of the field's concepts, practices, and procedures.
- Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.
- A wide degree of creativity and latitude is expected.
- Cisco CV, and ICM.
- Cisco/Genesys CCaaS and Google CCAI preferred.
- Expert in SQL required.
- Configure, review and oversee documentation of call flows and interdepartmental documents and communications
- Gather project requirements and configure to continually improve our member experience
- Act as a voice application subject matter expert for the internal team and business partners
- Join support calls with partner and providing sufficient details as needed to resolve issues
- Assist in developing application roadmap and strategy
- Application report gathering and analysis
- Train and mentor team members on application and technical skills.
- 5-10 years of experience
- Cisco CVP, CUIC and ICM experience required
- IVR Configuration Training, Required Application Certification
- Call center experience preferred. Required vendor trainings.
- Technical troubleshooting experience
- IVR and call flow experience preferred
- College degree in a related area of study preferred
- Business analysis experience preferred
- Proficient in Microsoft Office Applications (Excel and Visio)
- Expert SQL experience
- Strong analytic and problem solving skills
Job Summary
Contractor
$126k-149k (estimate)
03/18/2024
06/16/2024
horizontaltalent.com
MN
<25
Related Companies
The job skills required for Sr. Software Engineer include Analysis, Programming, SQL, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Sr. Software Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sr. Software Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sr. Software Engineer positions, which can be used as a reference in future career path planning. As a Sr. Software Engineer, it can be promoted into senior positions as a Software Engineer V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sr. Software Engineer. You can explore the career advancement for a Sr. Software Engineer below and select your interested title to get hiring information.
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