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• Performs proper specimen collection from patients of all age groups, by confirming patient ID, collecting specimens in proper tubes utilizing venipuncture/capillary techniques, and accurately labeling the specimens to ensure accurate patient results.
• Demonstrates proper technique to provide standard of care. This includes selecting the appropriate equipment prior to collection; i.e. tubes, supplies, verifying orders, proper patient preparation (site selection, order of draw), proper technique, following standard precautions and proper disposal of supplies according to facility policy.
• Demonstrates knowledge of special procedures i.e. Lactic Acid, Legal Alcohol, Genetic testing, Pathology specimen preparation and specialty lab requests etc.
• Maintains current knowledge of methods for blood, urine, stool, fluid and culture collections and explains specimen collection protocols to patients, nurses and physicians as required.
• Participates in annual skills review by reviewing age appropriate competencies and receiving evaluation of technique by direct observation.
• Compares specimen label and/or requisition to patient ID band prior to collection.
• Properly labels specimens attaching the correct label to the correct tube after collection.
• Uses handheld device on all inpatients and verbally confirms 2 patient identifiers (full name and date of birth) with all outpatients prior to collection and after collection.
• Performs phlebotomy duties accurately and efficiently.
• Completes specimen collection (routine draws within 5 minutes) in a timely manner without affecting quality or integrity of sample.
• Demonstrates organizational skills by prioritizing collection requests and reconciling the pending list and properly processing STAT specimens.
• Performs duties in an independent manner with little or no supervision; regularly helps others when assigned work is complete.
• Returns specimens to the lab so that established TAT's can be met.
• Selects appropriate equipment prior to collection; i.e. tubes, supplies, needles etc.
• Verifies orders prior to collection per department policy.
• Manages specimen accessioning accurately and efficiently to provide quality specimens for laboratory testing.
• Prioritizes Stats, Routine and blue bag specimens as they arrive in the lab and handles workload accurately and efficiently.
• Evaluates specimen for acceptability per policy (volume, labeling, proper documentation for QA)
• Handles 24 hour urine container preparation and receipt (i.e. verify collection technique, total volume, correct preservative as per facility policy.)
• Receives specimens accurately in the LIS: performs Clinical Order Entry correctly, resolves compliance issues by contacting the ordering physician or by completing a problem form.
• Completes Add-on requests according to facility policy.
• Processes specimen drop off from outside facilities according to departmental protocol (i.e. WHP clients, NorDx etc)
• Provides customer service by answering broad technical questions, and directing others to appropriate resources.
• Performs clerical duties accurately and efficiently including accurate and timely specimen accessioning, utilizing appropriate resources (i.e. reference lab manual, standard operating procedures, etc.)
• Accurately enters billing and registration information as is applies to facility.
• Demonstrates ability to operate office equipment (copier, phone, fax, etc.)
• Demonstrates clear verbal and written communication.
• Demonstrates proper phone etiquette.

Experience Minimum Required

• Successful completion of Phlebotomy training.

Experience Preferred/Desired

• 40 hours of internship.
• Previous 1 year Phlebotomy experience.

Education Minimum Required

• H.S. diploma or equivalent

Education Preferred/Desired

• Completion of a Phlebotomy certification class; or completion of accredited course; or military trained, or on the job training.

Special Skills Minimum Required

• Familiar with computer, office equipment, organizational and team skills.

Special Skills Preferred/DesiredExperience with Laboratory Information Systems.
Primary LocationNH-Dover-WDH Main Hospital
Work LocationsWDH Main Hospital
JobPhlebotomist
OrganizationWentworth-Douglass Hospital(WDH)
ScheduleFull-time
Standard Hours40
ShiftDay Job
Posted Shift DescriptionFloat between inpatient and outpatients
Employee StatusRegular
Recruiting DepartmentWDH Laboratory
Job PostingApr 30, 2024