Job Title : Enrollment Support Specialist

Location : SGSC - Waycross Campus

Regular / Temporary : Regular

Full / Part Time : Full-Time

Job ID : 273275

About Us

Join our Team at South Georgia State College!

South Georgia State College is a residential state college of the University System of Georgia (USG).SGSC focuses on a core of strong teaching and personalized academic advising.

It has a long and distinguished tradition of serving the people of Georgia.

Students pursue associate degrees in 20 programs of study, eight (8) bachelor s degrees programs which are transferrable to other institutions or prepare them for careers in a variety of fields and

South Georgia State College institution has given residents in South Georgia a chance to further their education since the early 1900s.

Location

Douglas Campus is located at 100 West College Park Drive Douglas GA 31533

Waycross Campus is located at 2001 S. Georgia Pkwy Waycross GA 31503

Valdosta Entry Program is located at 1500 N. Patterson Street Valdosta GA 31698

Job Summary

The primary duty of the Enrollment Management Support Specialist is to aid and assist in a variety of duties and functions within the Office of Enrollment Management, which includes the Office of Admissions, the Office of Financial Aid, and the Registrar's Office.

This position involves greeting students, answering phone and emails, and entering data for the Office of Enrollment Management.

Excellent customer service skills, telephone skills, accurate data entry and a high level of organization are requirements of this position.

Good computer skills, people skills, and the ability to work in a high-pressure environment are required. The position will require some flexible work hours, including some evenings and weekends, as needed.

These skills are required while supporting the mission and vision of South Georgia State College.

Responsibilities

Administrative support duties -

Performs a variety of administrative support duties such as data entry, filing, reviewing, and processing incoming documents, maintaining and replenishing documents at the front counter;

Accuplacer test scheduling; responds to telephone, mail, and electronic inquiries for Enrollment Management Offices (Admissions, Registrar's Office, and the Office of Financial Aid).

Provide customer service and information regarding Enrollment Management process -

Advises and assists students, faculty, and staff with any questions or concerns regarding all departments within the Office of Enrollment;

offers effective customer service while assisting visitors for the Offices of Enrollment Management.

Document and data download -

Download / upload admissions applications, high school transcripts, and other documents for review and processing.

Application processing and data entry -

Processes returning student / readmit applications; accurately enter student data into Banner system and CampusLogic; assists with day-to-day processing, as needed.

Review, Scan, and Index Documents -

Ensures all documents are entered in Banner, and also scanned and indexed into data management system upon receipt; maintains and routes documents after scanning and indexing to appropriate department.

Performs all other duties as assigned by supervisor -

Performs all other duties as assigned by supervisor.

Required Qualifications

The completion of an Associate's Degree.

At least one year experience working in a college setting.

OR a comparable combination of work and educational experience.

Preferred Qualifications

Bachelor's Degree in a related field.

At least two years of experience in a college setting.

OR a comparable combination of work and educational experience.

Proposed Salary

Proposed Salary : $31,151.12 plus benefits.

Knowledge, Skills, & Abilities

ABILITIES

Ability to operate efficiently within a complicated computer software program.

Ability to travel when necessary.

The ability to multi-task in a high stress environment.

Ability to establish and maintain effective working relations with students, parents, administrators, faculty, and the general public.

Ability to exhibit a positive attitude and to deal with coworkers, students, faculty, staff users tactfully and courteously in order to maintain effective service-oriented relationships.

Ability to communicate effectively and follow oral and written instructions.

SKILLS

Effective organizational and communication skills.

Excellent customer service skills.

Contact Information

For more information or questions about the job posting, please contact the Department of Human Resources at (912) 260-4377, or by email at hr@sgsc.

edu .For technical support, please contact OneUSG Connect Support at (877) 251-2644, or by email at oneusgsupport@usg.edu .

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office.

Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https : / / www.

usg.edu / policymanual / section8 / C224 / #p8.2.18 personnel conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https : / / www.

usg.edu / policymanual / section6 / C2653 .

Conditions of Employment

Employment is contingent upon successful completion of a background check and demonstrating your eligibility for employment with South Georgia State College.

Position may require credit check (if using PCard, working with cash, etc.).

Offers made are expressly subject to the applicable federal and state laws, to the statutes, rules, and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG).

The position requires completion of SGSC annual compliance training course such as State Business Transactions, Drug free Workplace, Anti-Harassment Policy, Introduction to Information Security, Workers Compensation, Motor Vehicle Policy, USG Ethics Policy, Conflict of Interests / Outside Activities Policy, Leave Procedures for Faculty and Staff, Georgia Open Records Act, Family Educational Rights and Privacy Act (FERPA), Contracts 101.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

South Georgia State College is a Tobacco and Smoke-Free Community.

Equal Employment Opportunity

South Georgia State College provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability.

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position may travel 1% - 24% of the time

This position does not require security clearance.

Other Information

South Georgia State College Mission

South Georgia State College, a state college of the University System of Georgia, is a multi-campus, student-centered institution offering high-quality associate and select baccalaureate degree programs.

The institution provides innovative teaching and learning experiences, a rich array of student activities and athletic programs, access to unique ecological sites and residential options to create a supportive learning environment.

Background Check

• Standard

Last updated : 2024-06-11