• Serve as a subject matter expert on the payer landscape for our client’s products, and proactively provide education to HCP offices on regional and local payer policies and processes
• Partner with internal and external customers to identify, anticipate, and address patient and practice reimbursement issues and implement those updates and/or changes to POA based on solutions generated
• Proactively communicate client-specific patient services programs, policies, procedures, and resources so that office staff is fluent in how to use access programs for their products
• Support questions associated with patient coverage, access, and reimbursement from accounts in collaboration and in coordination with the HUB as directed by policy and procedure
• Provide information about product coverage, coding, and reimbursement, as appropriate, both internally to appropriate functions and externally to key customers within assigned accounts
• Ensure customers on assigned target list and within assigned geography are aware of and know how to utilize available programs to support product access for patients
• Key account partnerships which include educating on payer coverage, prior authorization requirements, and medical necessity requirements
• Trouble-shoots field account reimbursement issues, needs, concerns, or challenges
• Leverages available resources, including market access and geographical data to develop and execute account plans/call purpose.
• Proactively communicates and explains reimbursement programs, policies, procedures, and resources
• Complies with all laws, regulations and policies that govern the conduct of the clients’ activities

• 3 to 5 years’ experience in the pharma/biotech space, with at least 2 years working in field reimbursement / patient support services.
• Ability to navigate the complex national & regional payer landscape, identify issues and facilitate problem-solving process
• Provides information on access requirement and processes, coverage and policy updates and patient resources to external customers
• Advise, consult, and coordinate regularly with external customers, as well as with the field personnel, direct reports, management peers, and other internal partners (marketing, managed care, training, professional education, etc.)
• Excellent presentation skills, both written and verbal
• Proficiency in Microsoft Outlook, Excel, Word, and Power Point
• Must possess a valid Driver’s License

• Strategic agility- Links responsibilities with the mission of the organization
• Business Acumen- Strategic thinking and planning
• Supports a Regulatory Environment
• Demonstrates leadership skills and the ability to lead
• Communicates with impact (influencing and direct communication)
• Works effectively with others in a matrix environment
• Travel Requirements up to 60% via auto and/or air travel

Company Description

Established in 2009, COEUS is a leading healthcare consulting, communications, technology, and talent firm. The company offers clients a variety services, as well as SaaS technology platforms, for various stakeholders throughout the healthcare ecosystem including all payers and emerging or more established drug manufacturers. Leveraging the deep knowledge and experience of the company’s many subject matter experts, COEUS works on all drug types with a particular focus on gene and cell therapies, rare disease, and oncology. The company also has unique expertise in the creation and management of value-based agreements by leveraging COEBRA™, the company’s evidence and outcomes adjudication platform. In its 13-year history, the company has supported the launch of more than 120 pharmaceutical brands and has worked with more than 300 pharma clients including many top global pharmaceutical manufacturers.

To learn more about COEUS and the company’s offerings, visit 1coeus.com.

COEUS is an equal opportunity employer and will consider all qualified applicants without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity, protected veteran status (if applicable), or any other characteristic protected by law.