SUMMARY:
This position is primarily responsible for overseeing all aspects of Property Management in accordance with HDG Hotel’s vision and mission statement and core values. Those aspects include maximization of financial performance, guest satisfaction, and staff development within established quality standards. The General Manager is also responsible for the hiring and training of all hotel staff. As a leader, must be a self-starter and understand the position requires 24-hour availability.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
▪ Recruiting, training, mentoring and supervising staff
▪ Managing budgets and maximizing revenues
▪ Maintaining statistical and financial records
▪ Planning maintenance work, events and room bookings
▪ Handling customer complaints and queries
▪ Promoting and marketing the business
▪ Ensuring compliance with health and safety legislation and licensing laws
▪ Meeting daily with each department in the department’s primary work area to check-in with team members within different divisions of the property
▪ Perform administrative duties in the office such as payroll, bank deposits, and follow up on operational checklists and safety training
▪ Have a staff training meeting with team members as appropriate to maintain exceptional service level for guests and within the team
▪ Inspect guest rooms and "back of house" areas to ensure brand and company standards are being met
▪ Walk/be present on property, especially during shift changes, to ensure daily priorities are
communicated, which will equip individuals and the team for success

Job Type: Full-time

Pay: $58,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year
• 2 years
• Under 1 year

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person