Network Manager

Founded in 1981, Lanter Delivery Systems is a national logistics company and a leader in overnight, unattended delivery of auto, agricultural and industrial parts from their customer's distribution centers to dealer locations. In the 21st century we live in a business culture that demands cost and logistical efficiencies combined with increased productivity. Lanter's strategic, process driven approach has been embraced by the marketplace and is setting new standards in the automotive and agricultural manufacturing marketplace. We see a bright future on the road before us and we are very excited about bringing our solutions to a variety of new industries.

The ideal candidate will embody our company's Non-Negotiables:

• Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything.
• Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way.
• Be Fearless - We never fail, we only learn.
• We are One Team - We achieve more together by collaboration and consensus.
• Delivery on Commitments - We do what we say we will do.
• We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other.
• We put Safety First - We prioritize the safety of our team members and customers above all else in our business.
• We Strive for Operational Excellence - We are dedicated to a culture of continuous improvements, driving quality and productivity.

The Network Manager is responsible for the provisioning and on-going management, support, administration, and life-cycle management of the network and IT infrastructure at remote sites. This includes ISP networks, wireless networks, LAN switching and routing, cabling, and associated equipment. Keep an accurate inventory of all equipment at each site. Perform regular assessments on a rolling basis of all sites to identify, mitigate, and/or rectify any performance or technical issues. Forecast and plan for required upgrades, repairs, capacity growth, and changes to IT infrastructure. Collaborate frequently with Real Estate and Operations management to maintain situational awareness and gain consensus on IT planning at all sites. Additional responsibilities include ISP vendor management.

Job Responsibilities:

• Oversee the daily performance and availability of Lanter's network and workstation infrastructure.
• Provide analysis and appropriate recommendations to meet future needs.
• Manage the vendor(s) that provide data / communication lines and act as the primary point of contact for network and workstation infrastructure-related vendors and service providers.
• Coordinate with the Director of IT during vendor contract negotiations, prepare equipment and services purchase requests, and provide ongoing monitoring to ensure vendor service levels are met.
• Lead the delivery of network and workstation-related initiatives and projects by coordinating resources, reviewing objectives and priorities, and ensuring formal project management methods are employed.
• Assist the Director of IT with audits, annual budgets, and capital expenditures.
• Oversee the development and maintenance of all NOC documentation.
• Network Management: Manage and maintain network infrastructure across multiple locations, including switches, routers, and wireless access points.
• Hardware Replacement and Standardization: Plan and execute the replacement and standardization of network hardware to ensure uniformity and optimal performance.
• Troubleshooting: Identify and resolve network-related issues, ensuring minimal downtime and interruptions
• Network Monitoring: Implement and maintain network monitoring tools to proactively identify and address potential problems.
• Security Enhancement: Stay updated on emerging threats and vulnerabilities and implement security enhancements to protect the network.
• Documentation: Maintain accurate network documentation, including network diagrams, configurations, and procedures.
• Capacity Planning: Monitor network traffic and performance to anticipate and address capacity and scalability requirements.
• Collaboration: Work closely with IT teams, system administrators, and other stakeholders to ensure seamless integration and operation of network services
• Ensure proper integration and operation of building security technologies including, but not limited to, camera systems, physical access control systems, and alarms.

Job Requirements:

• Proven experience as a Network Manager, Administrator, or a similar role, in a multi-site environment
• Strong knowledge of network protocols, routing, and switching
• Experience with Cisco router and wireless networks. Experience with FS switching is a bonus.
• Proficiency in network monitoring and troubleshooting tools.
• Excellent problem-solving and communication skills
• Ability to work independently and in a team, with a strong sense of responsibility.
• Experience in enterprise network operations technologies such as routers, switches, routing protocols, wireless and VLANs.
• Must be a team player with a passion for customer service and a proven ability to build rapport and work effectively with employees at all levels of the organization.
• Strong leadership, teamwork, training, and management skills.
• Project management experience
• Experience with cybersecurity best practices.
• Excellent customer service skills and effective communication abilities with individuals at all levels, including external vendors and internal support teams.
• In-depth technical knowledge of network infrastructure and services.
• BICSI cabling certifications are a plus.

Competencies:

• Excellent verbal, written and listening communication skills.
• Excellent software diagnostic and analytical skills while focusing on details and accuracy.
• Strong, proactive focus on customers and their needs.
• Ability to apply good judgment while making decisions independently or with minimal supervision.

Lanter Delivery Systems is proud to be an equal opportunity and affirmative action employer regardless of race, color, gender, age, sexual orientation, gender identity, religious beliefs, marital status, genetic information, national origin, disability or protected veteran status.