Member Service Representative (Receptionist)

ABOUT THE DELRAY BEACH CLUB

At The Delray Beach Club, we take tremendous pride in catering to our members, their families, friends, guests, and colleagues. We offer a variety of venues for every age group. The focal point is the splendor of the Atlantic Ocean. Located in beautiful surroundings, we have one thing in mind – your complete relaxation and enjoyment with no luxury left unfulfilled. Located on three acres with 350 feet of stunning beachfront, we provide a resort-style setting offering pool, beach & ocean fun, tennis & fitness, various social activities and dining experiences, and entertainment.

Who you are?

• A minimum of three years in a resort, club, or hospitality industry setting.
• Excellent customer relations skills and an open, courteous, and friendly personality are required.
• Excellent oral and written communication skills.
• Must have a working knowledge of using and programming multi-line telephone equipment and reservation systems.
• Must be able to type and efficiently (at least 40 wpm) use word processing, spreadsheet, and e-mail programs.
• Must be able to efficiently handle multiple tasks concurrently while meeting deadlines, prioritizing tasks, and providing excellent member service.
• Knowledge and ability to perform required roles during emergencies.

What you'll do?

• Answers the telephone; transfers calls to proper extensions; takes messages.
• Greets members and guests.
• Provides schedule and other club information to members and guests.
• Sorts and distributes incoming mail.
• Maintains supply of club information for members.
• Performs general office work such as word processing, filing, and operating copy and fax machines.
• Works on special projects as assigned.
• Maintains supply inventories for the reception area.
• Accept meal and function reservations
• Enforce attire guidelines
• Process (type) correspondence from Board and Committee meetings.
• Performs other duties required by the Communication Manager.

What's in it for you?

• A fantastic compensation package.
• Complete health care coverage, including dental, medical, and vision care.
• Ample time off with pay (Major Holidays, personal time off days.)
• An exceptional company culture.
• Career development opportunities.
• A workplace where you'll be empowered to build, grow, and unleash your fullest potential.

Note: Only qualified candidates will be contacted for an interview.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person