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Mercedes-Benz of Delray Position Overview The AutoNation or ACP Auto Parts, LLC. Dispatcher is responsible for routing deliveries, interacting with drivers (company and / or third-party), assigning routes, maintaining an on-time delivery schedule, using TMS software, handling customer delivery inquiries, and communicating to drivers their duties for the day.
Who Would I Interact With? Reports to the Parts Manager or ACP Auto Parts Warehouse Manager / Director. Interacts with region and corporate management Team members, customers, drivers, salespeople and other store Team members.
What are the day-to-day responsibilities? Execute customer orders from receipt of order through to delivery of product by building loads, assigning drivers and equipment.
Assist drivers with load, customer, or paperwork issues whenever required, including after or before normal business hours.
Ensure shipments depart on time and according to schedule. Update Inside Sales Representatives regarding order status, including any issues that impact order requirements.
Update the notes field in the TMS with such issues. Monitor, and address delay times on loads to determine if there were customer issues, driver and / or equipment problems, or other unforeseen circumstances Supervise all drivers and adjust routes as needed for absentee drivers.
Constantly monitor the delivery log for day with loaders and parts pullers. Adjust cut off times if needed and notify CSR supervisor about changes.
Monitoring the fleet to ensure equipment is clean and maintained regularly. Assist with the completion of accident reporting and investigation.
Communicate with direct supervisor regarding overall operation status and performance. Advise supervisor of issues or irregularities impacting the operation or the customer.
Answer all operator / driver inquiries / problems in a quick and efficient manner. Other duties as assigned. What are the requirements for this job?
High School diploma or equivalent Two years’ experience as a Dispatcher Excellent communication and problem-solving skills Adhere to all policies and procedures Working knowledge of Microsoft Office Maintain good attendance.
Valid in-state driver’s license and have and maintain an acceptable, safe driving record
Last updated : 2024-05-03
Full Time
Retail
$64k-86k (estimate)
05/04/2024
06/21/2024
autonation.com
FORT LAUDERDALE, FL
15,000 - 50,000
1980
MICHAEL J JACKSON
$10B - $50B
Retail
Auto Nation is a real estate company based out of 901 Martin St N, Pell City, Alabama, United States.
The job skills required for Dispatcher include Microsoft Office, Problem Solving, CSR, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
02/07/2022: Vincennes, IN
Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
02/03/2022: Oklahoma City, OK
A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
02/02/2022: Las Cruces, NM
A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
12/12/2021: Pittsburgh, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
01/04/2022: Manchester, NH
Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
03/06/2022: Tucson, AZ
Step 3: View the best colleges and universities for Dispatcher.