4 Jobs in Dedham, MA
LanceSoft Inc is Hiring a Helpdesk Specialist Near Dedham, MA
Applicant should have 1-3 years working experience in a direct/phone support position utilizing an online ticketing system.
The successful candidate will have experience troubleshooting laptops, desktops, mobile devices and accessories.
Experience supporting remote users via remote session and through step-bystep walk through instruction.
Hardware troubleshooting should include component level (drive, screen, keyboard, etc.) repair/replacement of faulty devices.
Software support should include building, configuring, updating, patching, and troubleshooting of all current desktop and server M.S. Operating Systems, and applications.
Connectivity experience should include VPN/remote access, TCP/IP, Ethernet, printing, Wi-Fi, and cellular based connections. Familiarity with offender management systems, various MA State hosted systems, and criminal justice applications is preferred.Vendor will report directly to Director of Information Technology Schedule to be determined by The Director of Information Technology. Approximately 40hr/wk Qualifications:Include Qualifications/Licenses that pertain to the scope above Vendor must be CORI clearedIndividual shall be responsible for providing their own vehicle for duties preformed under the contract. Individual must have a valid drivers license.
Job Summary
Contractor
Business Services
$120k-139k (estimate)
05/24/2024
11/17/2024
lancesoft.com
HERNDON, VA
500 - 1,000
2000
Private
DIVYA GANDHI
$200M - $500M
Business Services
Related Companies
About LanceSoft Inc
LanceSoft is a provider of application development, management outsourcing and data-warehousing services to the aerospace and automotive sectors.
The job skills required for Helpdesk Specialist include Troubleshooting, Operating System, VPN, TCP/IP, etc. Having related job skills and expertise will give you an advantage when applying to be a Helpdesk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Helpdesk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Helpdesk Specialist positions, which can be used as a reference in future career path planning. As a Helpdesk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Specialist. You can explore the career advancement for a Helpdesk Specialist below and select your interested title to get hiring information.
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