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JX Truck Center is Hiring a Service Advisor Near De Forest, WI
Job Details
DescriptionUnder the direction of the Service Manager, the Service Advisor is responsible for serving as a liaison between the customer and technicians - which involves scheduling repairs, assigning work to technicians, preparing repair orders, billing repair orders, entering work orders into the computer system, ordering shop supplies according to procedures and consulting with insurance companies.
Shift: Monday - Friday - 3:00 p.m. to Midnight
Pay: $65,000 - $75,000/year (Depending on Experience)
Shift Premium: There is a $5,000.00/yr ($192.31, bi-weekly) 2nd shift differential, paid bi-weekly.
Essential Duties And Responsibilities
CompetenciesPriority Setting
Customer Service
Technical Skills
Minimum Qualifications
DescriptionUnder the direction of the Service Manager, the Service Advisor is responsible for serving as a liaison between the customer and technicians - which involves scheduling repairs, assigning work to technicians, preparing repair orders, billing repair orders, entering work orders into the computer system, ordering shop supplies according to procedures and consulting with insurance companies.
Shift: Monday - Friday - 3:00 p.m. to Midnight
Pay: $65,000 - $75,000/year (Depending on Experience)
Shift Premium: There is a $5,000.00/yr ($192.31, bi-weekly) 2nd shift differential, paid bi-weekly.
Essential Duties And Responsibilities
- Process all shop repair orders by scheduling & assigning work to shop Associates.
- Document and diagnose necessary repairs by taking photographs.
- Provide effective communication to customers regarding their job orders by preparing estimates for repair work and parts; monitor job schedules to ensure timeliness of repairs and job pricing.
- Work closely with customers and insurance companies to obtain necessary authorization and documentation relating to repair work.
- Complete invoicing and collecting procedures in a timely manner.
- Maintain inventory of parts, paint, and materials necessary for repair functions.
- All other duties as assigned.
CompetenciesPriority Setting
Customer Service
Technical Skills
Minimum Qualifications
- High school diploma or equivalent.
- Three (3) years of related automotive repair facility or heavy-duty truck experience preferred.
- Intermediate computer skills in Microsoft Windows. Must possess demonstrated skills in computer-generated business systems.
- Valid driver’s license required; CDL required, or ability to obtain.
- Dependable and reliable attendance required.
Job Summary
JOB TYPE
Full Time
SALARY
$85k-119k (estimate)
POST DATE
04/20/2023
EXPIRATION DATE
07/05/2024
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