Job Overview:

We are seeking a dedicated Call Center Representative to join our team. The ideal candidate should possess excellent communication skills, be customer-oriented, and have the ability to work in a fast-paced environment.

Duties:

- Handle inbound and outbound calls professionally and provide accurate information to customers
- Utilize phone etiquette and handle customer inquiries promptly
- Analyze customer needs and offer appropriate solutions
- Enter customer data accurately into the system
- Communicate effectively in English; proficiency in Spanish or other languages is a plus
- Demonstrate knowledge of medical terminology and medical office procedures
- Provide exceptional customer service to ensure customer satisfaction

Qualifications:

- Strong communication skills in English; multilingual abilities are advantageous
- Proficiency in data entry and ability to analyze information effectively
- Familiarity with medical terminology is preferred
- Excellent phone etiquette and customer service skills
- Ability to work efficiently in a team environment

This position offers the opportunity to work in a dynamic call center environment, providing valuable customer service experience and the chance to enhance your communication skills. If you are a motivated individual with a passion for assisting customers, we encourage you to apply for this rewarding position.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Call center: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Davison, MI (Preferred)

Ability to Relocate:

• Davison, MI: Relocate before starting work (Required)

Work Location: In person