6 Jobs in Dartmouth, MA
NVA is Hiring a Client Services Representative Near Dartmouth, MA
Description & Requirements
Are you a Veterinary Assistant, Client Care Specialist with a passion for problem solving and helping others? Do you provide excellent care and enjoy assisting owners in making informed decisions on the wellbeing of their furry friends?
At Burnside Veterinary Hospital, we have the opportunity to have another energetic, enthusiastic, empathetic individual join our ever-growing team! As the first and last contact you will be the face of the clinic and essential in creating lasting relationships through effective communication and trust.
A healthy work-life balance is important to us, and your wellbeing matters; we want to support your professional growth in our industry while also accommodating your personal needs. In additional to a fun, welcoming environment, we offer flexible scheduling, a competitive compensation package with fantastic benefits (health/dental), CE and uniform allowance, generous pet discounts, paid vacation and more!
Proudly AFFP recognized as a Gold Standard Cat Friendly Practice, if you're ready to be part of a caring team or looking to learn more about our hospital, please visit www.burnsidevet.ca , or contact Zoe.Greening@nva.com
Job Responsibilities:
- Creating a warm and welcome environment by providing exceptional client care services in person, over the phone and through e-mail
- Triaging the need for emergent care
- Administrative duties such as scheduling, follow-ups on appointments, reminder calls, email inquiries, insurance claims, faxing, and the like
- Effective internal communication between clients and veterinary staff members
- Keeping a clean environment and re-stocking of supplies
What’s in it for you?:
- Competitive wage (based on experience)
- Comprehensive medical benefits, prescription, eye and dental care coverage
- Employee Assistance Program
- Fantastic discounts on animal services and products
- RRSP matching program
- Annual Wellness Fund
- Paid holiday closures
- Uniform and CE funds
- 2 weeks’ vacation annually, sick days
- Full time hours; mornings, evening, weekend shift rotations
- On-site parking, accessible by bus, and car
Skills and Basic Qualifications:
- Strong interpersonal skills with an emphasis on empathy and customer service
- Ability to multitask in a busy stimulating (sometimes loud) environment
- Work effectively as a team or on their own, with or without supervision
- Graduates of an approved Veterinary Assisting or Veterinary Office Assistat diploma program and animal healthcare background preferred
- Previous veterinary clinic experience preferred
- Previous client service/client care related experience required
- Existing knowledge of medical terminology and veterinary computer software systems (Avimark) an asset
Job Summary
Full Time
$41k-56k (estimate)
11/18/2023
06/23/2024
nva.com
AGOURA HILLS, CA
1,000 - 3,000
1996
Private
GREG HARTMANN
$500M - $1B
Related Companies
About NVA
NVA owns and operates a chain of veterinary hospitals that provides medical and surgical services for dogs and cats.
The job skills required for Client Services Representative include Client Service, Customer Service, Scheduling, Products and Services, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Representative positions, which can be used as a reference in future career path planning. As a Client Services Representative, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative. You can explore the career advancement for a Client Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Representative job description and responsibilities
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Planning and making a schedule for the monthly meetings with the clients.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Representative jobs
A Client Services Representative needs to be familiar with every part of a site.
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Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.
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Review the job description for a Client Services Representative.
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The CSR works is to set expectations for both the client and the specialist so that realistic goals are set and achieved.
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The representative may be seated at a desk or workstation, or they may be on the phone with clients.
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Step 3: View the best colleges and universities for Client Services Representative.
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