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OPERATIONS SUPERVISOR
Job Summary
WorldCare Pet Transport based in Darien, CT seeks a dedicated and experienced Operations Supervisor to help lead our dynamic operations team. This pivotal role reports directly to the Senior Vice President of Operations and is responsible for maintaining the highest levels of efficiency, quality, and compliance with our company's high standards. WorldCare Pet Transport is one of the foremost providers of pet relocation services domestically and internationally.
The ideal candidate will be a strategic thinker with leadership skills who thrives in a challenging environment, and shows a steadfast commitment to excellence with a keen sense of detail. We encourage candidates with a passion and track record of operational success to apply to this position and work in a dynamic business where you can utilize your organizational skills to help drive our company forward.
Key Responsibilities:
Team Leadership : Help guide the operations team, ensuring compliance with standard operating procedures and upholding our commitment to quality.
Performance Management: Implement key performance indicators (KPIs) to measure and enhance operational efficiency.
Data Stewardship: Maintain the integrity, accuracy, and security of all operational databases.
Supplier Relations: Build and maintain strong relationships with vendors, negotiating contracts, and ensuring quality service delivery.
Operational Reporting: Analyze and report on operational metrics to identify trends and areas for improvement.
Training Development: Create training materials that promote skill enhancement and best practice adherence within the team.
Presentation Development: Craft and deliver engaging presentations that clearly communicate operational status and achievements.
Program Management: Oversee our unique and expanding Pet Nanny program, ensuring its success and growth. Assist with roll-out of innovative new programs.
Project Support: Assist with various operational projects, collaborating with departments to meet company-wide goals.
Candidate Profile:
Minimum 2 years of experience in an operational leadership role
Strong leadership presence with excellent motivational and communication skills
Analytical thinker with superior problem-solving skills and meticulous attention to detail.
Highly proficient in database management and reporting tools
Advanced skills in Excel and other Microsoft and Google programs
Knowledge of how to use AI tools to improve efficiency and develop new report methods
Capable of juggling multiple tasks in a dynamic, fast-paced environment
Experience in vendor management and negotiations is highly desirable
A Bachelor’s degree from an accredited university is a requirement, ideally in a Business Administration major or related discipline of study
Job Type: Full-time
Pay: $60,000.00 - $63,000.00 per year
Benefits:
Schedule:
Education:
Ability to Commute:
Work Location: In person
Full Time
$72k-91k (estimate)
06/07/2024
10/03/2024
worldcarepet.com
Darien, CT
50 - 100
The job skills required for Operations Supervisor include Leadership, Communication Skills, Problem Solving, Team Operations, Organizational Skills, Service Quality, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.
If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Supervisor job description and responsibilities
Operations supervisors oversee all the activities within a specific department or area of an organization.
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Operations supervisors are responsible for leading and supervising a group of employees.
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After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.
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Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.
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Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Supervisor jobs
Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.
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Some companies require the operations supervisor to make major contributions to the functions of other departments.
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Operations supervisors report directly to the director of the department they supervise.
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A supervisor oversees the day-to-day performance of employees.
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Therefore, an operations manager needs to have a strong hold over the quality standards of the products.
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Step 3: View the best colleges and universities for Operations Supervisor.