Basic Function

Handle the business telephone, client communications, testing of clients and

Assist in the day-to-day operation of the Fastest Labs collection site.

Primary Responsibilities

1. Handle potential customer inquiries and follow telephone script to persuade callers to

schedule a sales appointment or come into the Fastest Labs collection facility for testing.

2. Handle potential employee inquiries and follow telephone script to persuade callers to

complete an application for position openings.

3. Handle potential employee initial application and interview.

4. Perform daily sales calls and follow telephone script to persuade callers to schedule a sales appointment or come into the Fastest Labs collection facility for testing.

5. Perform certified urine, alcohol, saliva, fingernail, hair follicle and DNA specimen collections.

6. Test urine and saliva specimens utilizing instant or rapid screening device.

7. Process and maintain business files.

8. Maintain a daily telephone log of all incoming calls.

9. Perform specimen collections following proper chain of custody collection procedures, properly package specimen, ship package with appropriate courier and properly finish necessary paperwork.

10. Collect payment from client and properly fill out and process the client chain of custody testing form.

11. Report urine, hair, alcohol, fingernail, hair follicle and DNA test results to the client using the appropriate reporting protocol agreed upon by the client.

12. Conduct sales calls during the day and professionally and accurately present Fastest Labs services to prospective customers.

13. Monitor and inventory testing supplies.

14. Follow up on all leads for Fastest Labs service with letters, e-mails, faxes, or

telephone calls.

Secondary Responsibilities

1. Maintain a clean and fresh appearance of the entire office, reception area and testing areas.

2. Always contribute to a positive work climate and to the overall team effort of the

company.

3. Maintenance and preparation of testing products, forms and equipment.

4. Perform all office functions and other reasonable, related duties as assigned or

requested.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Physical setting:

• Clinic

Standard shift:

• Day shift

Weekly schedule:

• Monday to Friday

Experience:

• Caregiving: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Dallas, TX 75237 (Required)

Ability to Relocate:

• Dallas, TX 75237: Relocate before starting work (Preferred)

Work Location: In person