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Doubletree by Hilton Mansion on the Hill Durham is Hiring a Front Desk Supervisor Near Durham, NC
The Doubletree Mansion on the Hill is seeking candidates for our AM Front Desk Supervisor. This is a working position
1.Greet,register, and assign rooms to guests. Issue room key and escort instructions to Bellperson or directly to guest as appropriate, without announcing room numbers.
2.Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
3.Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests.
4.Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
5.Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
6.Take the initiative to greet guests in a friendly and warm manner.
7.Take responsibility for assigned employees in the absence of the Department Manager, assign work, and ensure proper performance of assigned employees.
8.Other duties as assigned
9. Lead and instruct AM staff in correct procedures and guest service.
10. Oversee AM operations such as food and beverage and laundry to ensure departments are running smoothly.
Skills:
1.Speak clearly and listen carefully.
2.Use personal judgment and specialized knowledge to give information to people.
3.Communicate well with many different kinds of people.
4.Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
5.Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard
Work Remotely
- No
Job Type: Full-time
Pay: $16.50 - $17.25 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
$31k-42k (estimate)
01/01/2024
04/29/2024
The job skills required for Front Desk Supervisor include Initiative, Interviewing, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Maintains safe working conditions within department and Hotel.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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