SWLA CENTER FOR HEALTH SERVICES

JOB TITLE: Certified Medical Assistant

DEPARTMENT: Clinical Services

SUPERVISED BY: Clinical Services Manager/Site Supervisor

SUMMARY:

In keeping with standards recognized by both NCQA Medical Home Recognition and JCAHO, SWLA has a multidisciplinary care team to care for the clinical needs of patients who choose SWLA as their primary care provider. The team consists of physicians, mid-level practitioners and the nursing support which is described in this job description. Given the nature of the duties required by the nursing support personnel, SWLA will recruit and hire applicable personnel in the categories of Medical Assistant, Certified and non-certified.

EDUCATION, TRAINING AND EXPERIENCE:

1. High School Graduate.
2. Current certification as a Clinical Medical Assistant.
3. Current BLS Certification.
4. CEU’S or equivalent contact hours for re-certification, as applicable.
5. Must successfully complete and pass a competency exam.
6. At least one-year work experience as a Clinical Medical Assistant in an ambulatory outpatient facility preferred.

JOB RESPONSIBILITIES:

1. Participates as an integral part of the multidisciplinary care team.
2. Responsible to greet patients and ensure that they do not spend excess waiting time in the exam room.
3. Responsible for the collection of necessary information concerning the patient in order to assist the physician in providing medical care. Necessary information is inclusive of Chief Complaint, any specific physical or clinical complaints that may necessitate cursory evaluation of the patient.
4. Ensure that patients are properly disrobed for the type of visit that they are being evaluated for.
5. Assist the physician with necessary procedures and examinations, gives medications within scope of practice as ordered by the physician, draws laboratory specimens and carries our assigned duties in providing total patient care.
6. Responsible for the interpretation of physician’s instructions to the patient and/or family to meet immediate health needs.
7. Responsible for the arrangements for follow-up care when required for patients’ needs.
8. Responsible for calling the patients who have “no-showed” their visit, to reschedule their appointments.
9. Responsible for the preparation and maintenance of exam rooms, clinic equipment, supplies and environment for general operations.
10. Participates in training and health promotion activities as a member of the health team.
11. Performs additional duties as prescribed by the Director of Nursing, Chief Medical Officer and assigned Medical Provider.
12. Assumes additional duties when necessary to ensure quality health services are being rendered by clinic.

BENEFITS:

We offer competitive pay, and our benefits package includes:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance
• Retirement Plan
• 401k Matching
• Paid Time Off
• Paid Sick Leave
• Paid Holidays
• Employee Assistance Program

SCHEDULE:

All medical staff follow our clinic operational hours.

• Monday: 8:00 am to 5:30 pm
• Tuesday 8:00 am to 5:30 pm
• Wednesday 8:00 am to 5:30 pm
• Thursday 8:00 am to 5:30 pm
• Friday 8:00 am to 2:00 pm
• Saturday Closed
• Sunday Closed