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Call center rep
$35k-46k (estimate)
Full Time 2 Weeks Ago
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Allen Turner Chevrolet is Hiring a Call center rep Near Crestview, FL

Come join the team of the best dealership in town, ALLEN TURNER CHEVROLET ! We are currently seeking hard-working and self motivated individuals who are interested in cultivating relationships with our new and existing customers as a Business Development Center (BDC) Rep .

At Allen Turner Chevrolet, we pride ourselves on having a family-oriented culture and we love to promote from within, so the sky is the limit! If this seems like the opportunity you have been waiting for, please keep reading!

Pay : Hourly Rate PLUS Commissions and Bonuses

BENEFITS

  • Medical, dental, and vision insurance
  • Long and short-term disability and life insurance
  • Matching 401(k) plan & profit sharing
  • 5-day work week
  • Paid vacation & holidays
  • Employee purchase program (Discounts of products and services)
  • Employee events and recognitions such as service awards, holiday parties, food truck Fridays, etc.
  • A friendly, professional work environment
  • Opportunities to advance within the company

The Allen Turner Chevrolet BDC is responsible for expanding our company's customer base while developing and maintaining relationships with our current customers.

The BDC acts as a liaison between the marketing, sales and service teams by cultivating strong relationships with customers, from first contact to closing of the deal and follow-up.

Responsibilities

Answer customer calls and establish follows-up with appointments

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates

Contact customers based on current marketing incentives to generate dealership traffic

Follow up with leads that are not ready to make an appointment or no-shows

Utilize CRM tracking system daily

Other duties as assigned

Qualifications

Prior customer service experience required; automotive BDC experience preferred

Available to work flexible hours and some Saturdays

Excellent teammate with collaborative attitude and eagerness to improve

Multitasking and time-management skills, with the ability to prioritize tasks

Prompt and courteous demeanor

Positive and hardworking personality

Strong computer skills

Valid driver's license and clean driving record

Willing to submit to pre-employment drug screen and background check

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Last updated : 2024-05-03

Job Summary

JOB TYPE

Full Time

SALARY

$35k-46k (estimate)

POST DATE

05/04/2024

EXPIRATION DATE

06/21/2024

WEBSITE

allenturnerchevrolet.com

HEADQUARTERS

Crestview, FL

SIZE

<25

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If you are interested in becoming a Call Center Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Rep job description and responsibilities

They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

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Agents are responsible for making outbound calls to set appointments and gather survey data.

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Call Center Representatives are general responsible for handling large amount of customer calls.

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A call center rep should be able to handle pressure.

02/18/2022: Hartford, CT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Rep jobs

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers needs.

03/03/2022: Hartford, CT

Call center agents might have to handle a chatty customer one moment and an angry one the next.

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Many call centers are moving to the cloud, and with that shift comes a huge amount of flexibility and more opportunity to work as a call center representative from home.

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Call center rep are customer oriented.

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Step 3: View the best colleges and universities for Call Center Rep.

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