You haven't searched anything yet.
Come join the team of the best dealership in town, ALLEN TURNER CHEVROLET ! We are currently seeking hard-working and self motivated individuals who are interested in cultivating relationships with our new and existing customers as a Business Development Center (BDC) Rep .
At Allen Turner Chevrolet, we pride ourselves on having a family-oriented culture and we love to promote from within, so the sky is the limit! If this seems like the opportunity you have been waiting for, please keep reading!
Pay : Hourly Rate PLUS Commissions and Bonuses
BENEFITS
The Allen Turner Chevrolet BDC is responsible for expanding our company's customer base while developing and maintaining relationships with our current customers.
The BDC acts as a liaison between the marketing, sales and service teams by cultivating strong relationships with customers, from first contact to closing of the deal and follow-up.
Responsibilities
Answer customer calls and establish follows-up with appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Contact customers based on current marketing incentives to generate dealership traffic
Follow up with leads that are not ready to make an appointment or no-shows
Utilize CRM tracking system daily
Other duties as assigned
Qualifications
Prior customer service experience required; automotive BDC experience preferred
Available to work flexible hours and some Saturdays
Excellent teammate with collaborative attitude and eagerness to improve
Multitasking and time-management skills, with the ability to prioritize tasks
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver's license and clean driving record
Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Last updated : 2024-05-03
Full Time
$35k-46k (estimate)
05/04/2024
06/21/2024
allenturnerchevrolet.com
Crestview, FL
<25
The job skills required for Call center rep include Customer Service, Products and Services, Customer Contact, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center rep positions, which can be used as a reference in future career path planning. As a Call center rep, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center rep. You can explore the career advancement for a Call center rep below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Rep job description and responsibilities
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
02/25/2022: Kansas City, KS
Agents are responsible for making outbound calls to set appointments and gather survey data.
01/15/2022: Duluth, MN
Call Center Representatives are general responsible for handling large amount of customer calls.
03/27/2022: Canton, OH
A call center rep should be able to handle pressure.
02/18/2022: Hartford, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Rep jobs
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers needs.
03/03/2022: Hartford, CT
Call center agents might have to handle a chatty customer one moment and an angry one the next.
02/24/2022: Parkersburg, WV
Many call centers are moving to the cloud, and with that shift comes a huge amount of flexibility and more opportunity to work as a call center representative from home.
03/22/2022: Miami, FL
Call center rep are customer oriented.
01/27/2022: Saint Petersburg, FL
Step 3: View the best colleges and universities for Call Center Rep.