Summary

We are a Tesla & BMW Certified Collision Center looking for a experienced Estimator.

Non DRP!

Hourly plus % of GP based on experience

401k With Match

Paid Holidays

Medical and Vision Plans

Essential Duties include the following; however, other duties and responsibilities may be assigned.

• Providing excellent customer service to internal and external customers at all times.
• Promoting an understanding of, and strong commitment to client satisfaction.
• Maintaining up to date technical knowledge sufficient to effectively communicate with clients and staff of body shop department.
• Applying ethical selling techniques and complying with all applicable company and legal requirements controlling vehicle repairs and documentation.
• Thoroughly and accurately diagnosing damage by questioning client about vehicle performance and visual inspection.
• Identifying additional service sales opportunities and obtaining client agreement to purchase.
• Accurately quoting prices for all repairs before work is conducted; identifying means of payment/gain credit approval; and obtaining client signature on repair order.
• Continually monitoring work progress to assure timely completion while keeping the customer informed of the vehicles estimated completion date.
• Inspecting and testing work to assure quality and completeness.
• Notifying client of completed repair in timely manner, explaining repair(s) and answering client questions, and escorting client to vehicle.
• Aiding in the daily activities of the shop including: communications with technicians, painters, other departments within the dealership, insurance company representatives, parts wholesalers, and customers.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:

• High school diploma, or equivalent.
• Ability to maintain high ethical standards.
• Ability to pay attention to detail; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone; Internet and in person; and use standard office equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Frequently required to sit or stand for long periods of time; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Occasionally required to climb, balance, stoop, kneel, crouch or crawl.
• Regularly lift and/or move objects up to 15 pounds.

ROEM Automotive is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Job Type: Full-time