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Toshiba Business
Cortland, NY | Full Time
$51k-65k (estimate)
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Field Service Tech III
Toshiba Business Cortland, NY
$51k-65k (estimate)
Full Time 1 Week Ago
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Toshiba Business is Hiring a Field Service Tech III Near Cortland, NY

Hourly Range: $20.00-$24.00, based on experience.Monthly Technician Bonus ProgramFleet Vehicle and Gas CardSummaryAre you driven by purposeful work and the opportunity to grow your career? Imagine traversing the Cortland and Ithica, NY area and being the hero in every office you step into. Multiple times a day you will be the answer to your clients' issues by bringing innovative, game-changing solutions for their print management needs.
As the Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory.
Your core focus as Field Service Technician will be to provide on-site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations. As you succeed in this role, you’ll build cross-functional expertise and business acumen, opening doors for future career growth at Toshiba.
This position will enable you to directly impact our customers, the local businesses, organizations, and institutions that are pillars of our communities by ensuring that their office equipment is functioning properly to drive their organizations forward.
Explore the Learn More section below to gain more knowledge about Toshiba America Business Solutions.
What You’ll Do
  • Provide printer and copier maintenance, service, and repairs to customers
  • Deliver product training efficiently and effectively
  • Diagnose equipment issues and carry out installations and upgrades
  • Make modifications, remove old units, and retrofit existing hardware
  • Complete field calls according to priority while practicing effective time management
  • Continuously enhance your technical skills for field assignments
  • Rebuild components at the shop
Qualifications
  • Minimum of 5 years of experience in technical repair
  • Demonstrated experience with document management, MFP, and print devices
  • Experience providing on-site service and repair to customers and able to handle complex issues and provide solutions where appropriate
  • Ability to multitask, prioritize assignments and utilize time management skills
  • Excellent computer skills
  • Strong written and verbal communication skills when dealing with customers
  • Valid Driver's License
  • Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
What’s in it for you?
  • Group health coverage (medical, dental, & vision)
  • Employee Assistance Programs
  • Pre-tax spending accounts
  • 401(k) plan
  • Pet Insurance
  • Company provided life insurance
  • Employee discounts
  • Generous paid holiday schedule paid vacation & sick/personal business/volunteer days
Learn More The content below is exclusively available on our careers site job description: https://careers.business.toshiba.com/
Join Our Talent CommunityGlassdoor ReviewsOur Commitment to SustainabilityNews ArchiveSolutions & ServicesProfessional ServicesPrint ManagementCloud SolutionsOur Productse‑BRIDGE® Global Print2023 Stevie® Award Winner
Toshiba Office Collection Virtual Demonstration (YouTube)Client Testimonials (YouTube Playlist)Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email accommodationrequest@tabs.toshiba.com to request an accommodation.

Job Summary

JOB TYPE

Full Time

SALARY

$51k-65k (estimate)

POST DATE

05/30/2024

EXPIRATION DATE

06/14/2024

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The following is the career advancement route for Field Service Tech III positions, which can be used as a reference in future career path planning. As a Field Service Tech III, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Tech III. You can explore the career advancement for a Field Service Tech III below and select your interested title to get hiring information.