4 Jobs in Concord, NH
VCA Inc. is Hiring a Client service representative Near Concord, NH
VCA Capital Area Veterinary Emergency and Specialty is growing! In order to meet the needs of the pets and families in our community, we are adding to our administrative team.
If you have a passion for pets and enjoy helping people, this is your opportunity to make a difference! We are looking for individuals with excellent customer service skills and a willingness to learn about veterinary medicine.
At VCA, our highly talented team of veterinary professionals work together to manage a diverse and stimulating case load.
Self starters and critical thinkers succeed here, as do those who employ teamwork to achieve the best results. When talented people join forces instead of competing, our clients receive amazing service in line with our mission statement, Where your pet’s health is our top priority and excellent service is our goal .
With every opportunity, we aim to exceed each pet owner’s expectations.
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in ourabilities.
The CSR is the pivot around which the hospital operates and is responsible for :
- Customer service functions, including : greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (, heartworm prevention, housebreaking, and flea & tick control).
The health and well-being of your family is important to us, so we provide access to affordable medical, dental and vision coverage as well as a generous pet discount to care for your furry, scaled or feather family members.
As much as we love our work family we all need some time away to rest and enjoy life with our personal pets and family. We offer a set schedule, with rotating weekends to help you plan and enjoy your time off.
Our substantial paid time off policy supports the work-life balance we all need. The longer you stay, the more paid time off you get to play!
It is our belief that our patients and clients should always be supported with the same level of care 24 / 7. To achieve this goal and acknowledge your dedication to work off hours, a generous shift differential for overnights and weekends is provided.
Holiday hours that you work are double time. and you will also be paid for holidays that fall on a scheduled workday, even if you are home celebrating!
In addition to all the benefits above we also provide :
- Yearly uniform allowance
- Life insurance, disability insurance
- Discounts to vital services such as cell phone service, hotel and rental cars, Sketchers shoes
- Snacks and celebrations!
In joining our team, you will facilitate our clients and their pets gaining access to care from our board-certified veterinarians and veterinary technician specialists in our well-equipped, modern facility which offers 24-hour emergency and critical care as well as surgery, cardiology, ophthalmology, neurology, and internal medicine.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at
Last updated : 2024-05-03
Job Summary
Full Time
$38k-47k (estimate)
04/05/2023
07/18/2024
DARIEN, CT
100 - 200
1961
WILLIAM RYAN
$10M - $50M
Related Companies
The job skills required for Client service representative include Customer Service, CSR, Products and Services, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
Similar Jobs
Popular Articles
