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**Overnight and Day Shift Available**
Bay Medic Transportation is rapidly expanding and growing company in the Northern California Region and is looking forward to expand our communications division.
Excellent customer service, communication, professionalism, the ability to multitask and learn quickly will be the top priorities for this position.
He/she shall be responsible to operate tracking system, radio or cell phone communication equipment to monitor the status of field personnel and units.
Primary Daily Duties
· Receive and prioritize all incoming requests for dispatch.
· Efficiently dispatch units to emergency and non-emergency calls in a timely manner.
· Demonstrate the ability to make accurate moment to moment decision making in regard to the dispatch of emergency and non-emergency vehicles.
· Obtains required information from party requesting transport.
· Maintain professional telecommunication contact with field units and other agencies.
· Demonstrate the ability to effectively use the dispatch system, land lines, and all portable radios.
· Participate in training programs as required.
· The dispatcher will perform other related tasks and duties as assigned by the Dispatch Supervisor.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The individual in this position must possess the following qualifications
· Additional Pay upon completion of or submitting your Emergency Medical Dispatcher (EMD) Certification
· Excellent ability to communicate and work cohesively with customers and field personnel.
· Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers.
· Must have computer competency including proficiency with and current Dispatch Software.
· Must have the ability to consistently deliver outstanding customer service to all internal and external customers.
· Highly dependable and ability to meet internal deadlines consistently.
· Strong organizational skills and attention to detail.
· Flexible and adaptable, willing and able to adjust to rapidly changing priorities.
· Must have the ability to work independently as well as in groups.
· Ability to maintain a professional manner and appearance at all times.
· Be able to function in a high-stress environment where the work goes from minimal to overload within moments.
· Must have a mature, courteous, and decisive nature in order to provide maximum customer service.
· Must be able to type at least 40wpm
Education Requirements:
· High school diploma or equivalent
Benefits:
Job Types: Full-time, Part-time
Pay: $20.00 - $23.00 per hour
Benefits:
Schedule:
Education:
Experience:
License/Certification:
Shift availability:
Work Location: In person
Part Time | Full Time
$43k-55k (estimate)
03/12/2023
06/30/2024
The job skills required for Communications Dispatcher include Customer Service, Medical Emergency, Telecommunications, Communication Skills, Decision Making, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Communications Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Communications Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Communications Dispatcher positions, which can be used as a reference in future career path planning. As a Communications Dispatcher, it can be promoted into senior positions as a Campus Police Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Communications Dispatcher. You can explore the career advancement for a Communications Dispatcher below and select your interested title to get hiring information.