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Telephone Operator
$32k-39k (estimate)
Full Time Just Posted
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Rocky Mountain Cancer Centers is Hiring a Telephone Operator Near Colorado, CO

Overview:
Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for a Telephone Operator in Colorado Springs.
We realize that it sounds cliché but it is true - taking care of cancer patients is a calling. It's much more than a job. Each of us has a unique story that brought us to Rocky Mountain Cancer Centers (RMCC), but those stories usually share common themes of care, compassion, and commitment.
No matter the role each RMCC team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. Whether we are a nurse holding our patient's hand, or a scheduler on the phone finding an appointment that fits into a patient's schedule, we are deeply connected to our patients and do what we can to help.
Salary range: $17.00-$18.50
Pay is based on several factors including but not limited to education, work experience, certification, etc. As of the date of this posting, in addition to your salary, RMCC offers the following benefits for this position, subject to eligibility requirements: Health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistant Program, PTO, holiday pay, and tuition reimbursement.
Responsibilities:
  • Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
  • Takes and relays messages in an accurate and timely manner.
  • Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
  • Performs operator functions including triaging calls.
  • Provides a pleasant and helpful phone contact for callers.
  • Responsible for opening and closing the switchboard.
  • Enter navigating care tickets
  • Performs clerical duties as assigned to maintain workflow in the department.
Qualifications:
MINIMUM QUALIFICATIONS:
High school diploma or equivalent required. Minimum two years office experience, preferably in a medical setting.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.
All qualified candidates are required to pass a background check and non-federal drug test (which excludes marijuana) post offer of employment and prior to hire.
We will be accepting applications on an ongoing basis for this position. To apply for this position, start the process by clicking the blue "apply" button.

Job Summary

JOB TYPE

Full Time

SALARY

$32k-39k (estimate)

POST DATE

06/13/2024

EXPIRATION DATE

08/12/2024

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The following is the career advancement route for Telephone Operator positions, which can be used as a reference in future career path planning. As a Telephone Operator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Telephone Operator. You can explore the career advancement for a Telephone Operator below and select your interested title to get hiring information.

If you are interested in becoming a Telephone Operator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Telephone Operator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Telephone Operator job description and responsibilities

A telephone operator typically performs tasks that cannot easily be automated.

02/03/2022: Greenville, SC

Collect calls normally require the assistance of a trained telephone operator.

02/13/2022: Peoria, IL

Most of the time, an operator can give both an address and telephone number for both new and established listings.

01/20/2022: Mcallen, TX

On a daily basis, Telephone Operators perform clerical duties such as typing, proofreading, and sorting mail.

01/26/2022: Baltimore, MD

May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

03/23/2022: Oakland, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Telephone Operator jobs

Switchboard operators are becoming less and less common as most companies have their communications handled by automated systems.

01/28/2022: Pueblo, CO

Phone operators are essentially customer service personnel, and need to have a certain set of skills.

03/03/2022: Fort Wayne, IN

Each telephone was wired to a telephone exchange established for a town or area.

04/16/2022: Mobile, AL

At the turn of the 21st century, the oldest parts of the telephone network still use analog technology for the last mile to the end user.

03/27/2022: Tacoma, WA

Several large private telephone networks are not linked to the PSTN, usually for military purposes.

03/25/2022: Portsmouth, OH

Step 3: View the best colleges and universities for Telephone Operator.

Butler University
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