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Role: Field Technical Support
Location: Collegeville, PA / Andover, MA
Responsibilities
• This is in a IT Depot site which requires the ability to setup, configure and ship IT equipment, including Laptops, iPads and iPhones.
• Quality checks operational status of system equipment before deployment.
• Some Resolving customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
• 1 of field support experience
• Hardware/software installation, support and troubleshooting
• Experience with Windows 10
• Experience with MS Office and OS365
• Configuring new PC’s/notebooks via SCCM imaging
• Ticket management experience
• iOS device familiarity
• Lift and carry up to 40lbs
Work Environment
• Office environment
Contractor
IT Outsourcing & Consulting
$58k-84k (estimate)
04/03/2024
07/10/2024
techgene.com
IRVING, TX
25 - 50
2002
Private
LAXMI P VATTUMALLI
$5M - $10M
IT Outsourcing & Consulting
Techgene provides staffing, payroll and offshore process outsourcing services.
The job skills required for Field Technical Support include Troubleshooting, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Technical Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Technical Support. Select any job title you are interested in and start to search job requirements.