Company Overview

Evoke Wellness operates a collection of free-standing detoxification and residential substance abuse treatment facilities, with locations in Florida and Massachusetts. Keep an eye out for our upcoming facility openings in both New Jersey and Ohio. Evoke's philosophy on treatment is in providing the most comfortable and professional environment to assist those seeking recovery from addiction. Our rehab programs promote healing and stability in every aspect; physically, emotionally, and mentally, and facilitate hope during a time in which many feel lost, angry, scared and alone.

Mission Statement & Vision

Our Mission is to provide the highest quality, compassionate behavioral health care and addiction treatment to our clients and their loved ones, by inspiring hope and promoting health and well-being through a comprehensive integrated array of exceptional services resulting in expectations for the best client outcomes.

Our Vision is to deliver exceptional clinical and medical care and meet each client’s specific needs on a individual basis.

Our Values: Respect – Compassion – Dignity – Stewardship - Excellence

Benefits & Perks

• Medical, Dental, and Vision
• Paid Vacation & Sick Time
• Employee Assistance Program (EAP)
• Benefit Advocate Team (BAT) 
• Associate Purchase Discount Program

Position Overview

We have a wonderful Full-Time opportunity to join our Evoke Wellness Massachusetts Admissions team as the Admissions Coordinator.

The Admission Coordinator will be responsible for coordinating pre-admission screens, Verification of Benefits, and reporting to Director of Admissions. The Admissions Coordinator is also responsible for arranging transportation when needed and ensuring all referral sources are contacted at the time of admission. The position has a responsibility to communicate with potential clients and facilitate them through the admission process.

Position Title: Admissions Coordinator

Location: Cohasset, Massachusetts

Reports To: Director of Admissions

Department/Sub-Department: Admissions Department

Position Responsibilities

• Conducts pre-screening assessments and verifies all insurance information.
• Handles all aspects of the patient’s admission to EVOKE WELLNESS.
• Active member of the treatment team.
• Orientate the patient to EVOKE WELLNESS on admission.
• Ensure patient confidentiality in compliance with 42CFR, Part 2.
• Protect the privacy of all patient information in accordance with EVOKE WELLNESS’ s privacy policies,
• procedures, and practices, as required by Federal and State law, and in accordance with the general principle of professionalism as a health care provider.
• May access protected health information (PHI) and other patent information only to the extent that is necessary to complete your job duties. May only share such information with those who have a need-to-know specific patient information to complete their job responsibilities related to treatment, payment or other EVOKE WELLNESS operations.
• Expected to report, without the threat of retaliation, any concerns regarding EVOKE WELLNESS policies and procedures on patient privacy and any observed practices in violation of the policy to their supervisor.
• Maintain a respectful relationship with patients.
• Maintain confidentiality at all times, displaying a professional disposition towards fellow staff.
• Maintain a positive working relationship with EVOKE WELLNESS staff and consumers alike.
• Bring policy/personnel issues to supervision as they arise.
• Adhere to Confidentiality requirements as outlined in 42 CFR, Part 2.
• Multi- tasks with attention to detail.
• Must have ability to interact with staff and patients in a professional manner.
• Ability to coordinate and manage.
• Have the ability to communicate with the Case Manager and assist in ensuring the safety of the patient.
• Performs other duties assigned

Position Requirements

Competencies

• Knowledge of addictions.
• Ability to interact with a multi-disciplinary team to assist in facets of the recovery program relating to physical health.
• Knowledge of the 12-Step Recovery Program. Knowledge and competency in problem solving, stress management, ethics and team building.
• Knowledge of alcohol and other drugs that includes:
• Alcohol and addictive drugs and their physical, emotional, intellectual, and spiritual impact on the individual.
• Alcohol and addictive drugs and their impact on the family.
• Ability to determine if a medical emergency exists and to take appropriate action, when necessary.
• Knowledge of emergency procedures used in case of alcohol and/or drug overdose.
• Knowledge of First Aid and CPR.
• Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction, including: Confidentiality, Patient Rights, Professional Code of Ethics, Discrimination.
• Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description, which are related to work as a member of an addiction treatment team.
• Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.) and Google Suite (i.e. Docs, Sheets, Slides, etc.)

Education & Work Experience

• High-School Diploma/GED or AA degree preferred
• 2 or more years of experience in a related field detox setting and insurance process preferred.

Schedule

Tuesday-Saturday: 4pm-12am

• Evenings and weekends
• 40 hours

Physical & Travel Demands

• Lifting 20 lbs

Preferred Requirements

Additional Requirements

• Kipu EMR
• SalesFroce

Evoke Wellness, LLC. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At Evoke Wellness, LLC we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Inpatient

Medical specialties:

• Addiction Medicine

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Evening shift

Experience:

• KIPU: 1 year (Preferred)
• Salesforce: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Relocate:

• Cohasset, MA 02025: Relocate before starting work (Required)

Work Location: In person