3 Jobs in Clifton Park, NY
Trenchless Today LLC. is Hiring a Remote Inside sales rep
Customer Service & Inside Sales Representative
Trenchless Today LLC. is thriving, thanks to our amazing team. Because of this, we are looking for an experienced Customer Service & Inside Sales Representative! Are you looking for a change?
Or want to work for a company that actually cares about you? Do you want to leave work feeling fulfilled each day, knowing that you work for a company driven by a strong purpose and mission? If so, please apply!
This is a full-time position that requires knowledge and dedication. We are looking to hire someone that has a background in Customer Service & Inside Sales.
RESPONSIBILITIES :
To succeed in this position you need to be able to help alleviate customer frustration with an empathetic and solution oriented mind set.
Experience multi-tasking with computer programs on multiple screens, while on the phone is a requirement. You will be the primary person in charge of answering all inbound phone calls and following up with customers to ensure customer satisfaction.
- Respond promptly to customer inquiries.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Communicate with customers through various channels (email, text, phone).
- Acknowledge and resolve customer complaints.
- Know our products / services inside and out so that you can answer questions.
- Keep records of customer interactions, transactions, and comments on our CRM software.
- Communicate and coordinate with colleagues.
- Provide feedback on the efficiency of the customer service process.
QUALIFICIATIONS & SKILLS
- Key personality traits : friendly, overall positive demeanor, optimistic, solution oriented
- Able to work independently or as an active member of a team
- Be comfortable interacting with customers over the phone
- Punctual
- Team-oriented
- Coach-able & Trainable
- Excellent work ethic
- Experience with Service Titan or a similar CRM software is a plus!
- Experience as a CSR for a service company is a requirement
- Google Drive Experience
- Strong written and verbal communication
- Extreme attention to detail
- College degree is a plus but not a requirement
WHAT WE OFFER
- Advancement opportunities to grow within the company
- Opportunities for geographic relocation
- Leaders in Technology
- Training & Education in our field of work
- Certification courses
- Health, Vision, and Dental Benefits at no cost to the employee
- Paid Holidays, Vacations
- Company Outings
Past outings have included, trips out of town, TopGolf, Comedy Shows, Go-Kart Racing, Bowling Nights, and Paintball)
We are a company that invests in the future of our coworkers and values the benefits of continual education.
Last updated : 2024-05-22
Job Summary
Full Time
$61k-86k (estimate)
05/23/2024
08/22/2024
The job skills required for Inside sales rep include Inside Sales, Customer Service, CRM, Attention to Detail, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside sales rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside sales rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Inside sales rep positions, which can be used as a reference in future career path planning. As an Inside sales rep, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside sales rep. You can explore the career advancement for an Inside sales rep below and select your interested title to get hiring information.
If you are interested in becoming an Inside Sales Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Inside Sales Rep job description and responsibilities
Motivation to expand personal and professional knowledge of product and sales skills.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Inside Sales Rep jobs
Many sales reps call only once and end up leaving good opportunities behind.
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Have a great deal of expertise to draw from when pitching to a prospective client.
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Step 3: View the best colleges and universities for Inside Sales Rep.
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