5 Jobs in Cleveland, OH
Comfort Inn is Hiring a Front Desk Agent Near Cleveland, OH
We bring together the people, brand and technology that enable the success of others – welcoming every guest, every partner, everywhere their journey takes them.
Offering Competitive Wage(s) based on experience!
Primary Duties And Accountabilities
- Providing exceptional service by connecting to guests to make a better experience for each and every person who stays at our hotel.
- Participates in regular staff meetings and/or recurrent training.
- Maintain thorough knowledge of reservation policies, promotions
- High-school diploma required: some college preferred
- Ability to work with minimal supervision
- Must have a positive, professional, service-oriented attitude and ability to communicate this attitude to staff associates, guests, hotel staff and management on an ongoing basis.
- Strong problem resolution skills; ability to manage dissatisfied guests while remaining calm in adverse situations and present solutions that benefit all parties
- Excellent discretionary judgment: ability to evaluate member/guest problems and determine solution based on various indicators
- Ability to gather information from multiple systems to review, evaluate and resolve problems.
- Excellent verbal and written communication skills
- Must be able to uphold Choice’s Values & Performance Principles of communication, collaboration, performance excellence, sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect.
Job Summary
Full Time
Accommodations
$28k-37k (estimate)
07/29/2023
07/29/2024
comfort-inn.com
PALO ALTO, CA
500 - 1,000
Private
RAJEN SHAH
<$5M
Accommodations
Related Companies
The job skills required for Front Desk Agent include Written Communication, Integrity, Sense Of Urgency, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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