Relationship Manager 

Job Summary

The Relationship Manager plans and implements Bank sales and marketing programs targeted toward the business community, manages existing Bank relationships, and reviews, evaluates, and recommends approval of customer applications for commercial loans.

Essential Job Functions

• Assists lending team in all facets of growing and managing the bank’s commercial real estate and SBA loan portfolio. 
• Acquires and grows profitable account relationships with business customers and commercial real estate investors/owners.
• Accurately analyzes borrowers’ financial status, credit and property evaluations, credit histories, corporate financial statements and other relevant financial information to determine feasibility of granting loans.
• Prepare loan presentations with the assistance of portfolio banker for management approval.
• Designs selling program to promote Bank’s business loan products.
•  Generates and screens leads following Bank’s policies and procedures to attain new business relationships and product sales. 
• Calls and visits target customers to promote and sell Bank’s products and services.
• Cohesively partners with GBC team members and business lines to deliver exemplary customer service of GBC’s full complement of deposit and loan products and offerings.
• Promotes and cross-sells other Bank’s products and services as appropriate to customer requirements, such as business checking, cash management products.
• Actively strive to increase customers' deposit business within the bank.

Secondary Job Functions

• Interviews applicant and requests specified information for loan application.
• Corresponds with or interviews applicant or creditors to resolve questions regarding application information.
• Compiles loan package and facilitates negotiation of loan structure with applicant, including fees, loan repayment options, and other credit terms.
• Identifies and analyzes potential loan markets to develop prospects for commercial loan
• Promotes and cross-sells other Bank’s products and services as appropriate to customer requirements.
• Provides loan data to support marketing and sales promotion programs.

Supervisory Responsibility

This position has no supervisory responsibilities, but may serve as a lead staff member of staff unit.

Knowledge:

• Knowledge of qualifying loans based on tax returns, P&L’s, and balance sheets.
• Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
• Knowledge of business and management principles.
• Knowledge of principles and processes for providing customer and personal services.

The ability to:

• Communicate information and ideas in speaking so others will understand.
• Apply general rules to specific problems to produce answers that make sense.
• Listen to and understand information and ideas presented through spoken words and sentences.

Qualifications/Requirements

• Bachelor Degree/Master’s Degree or equivalent.
• Senior associate with at least 7 years of commercial real estate and SBA loans; 
• Proficient commercial credit writing experience.
• Demonstrated sales experience, negotiation skills, business development, portfolio management skills, accounting and/or financial acumen.

Consecutive Absence Requirements

The incumbent of this position must satisfy a 10-day consecutive absence requirement on an annual basis.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to:

• stand; walk; sit; use hands and fingers, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.
• The employee must occasionally lift and/or move up to 25 pounds.

While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.