ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

Job Summary:

As a Contract Coordinator, you will perform contract activities for the Contracts Department at ZOLL to assist with the administration of GPO and State accounts.

Essential Function

• Administer new customers and reactivated customers via research in our ERP and membership rosters, to include eligibility auditing and maintenance via GPO rosters and adjoining activities. Update Customer pricing if applicable and ensure pricing connections are communicated to the appropriate parties.

• Maintain & coordinate GPO membership databases, including proactive eligibility review.

• Document any identified gaps in contracting membership procedures and work with the management team to find resolution.

• Field calls and Salesforce cases from Field Sales and Customer Service regarding contracts and pricing issues.

• Maintain electronic files for Contracts in ZOLL's Contract Lifecycle Management Software.

• Maintain and update customer pricing in Oracle system as required.

• Prepare and analyze standard reports and respond to miscellaneous data/report requests.

• Acts as a liaison between Contracts Department staff, Sales, and other departments as required.

• Provide support to Team Lead and Manager of North American Contract Administration.

• Acts as the subject matter expert for the sales team regarding GPO contract content and applicability to their customers.

• Interface with Customer Service, field sales, Risk Management, legal, and others on contract/pricing issues.

Skills Requirements:

• Contract review experience.

• Must be confident in ability to work independently after initial training

• Strong analytical, organizational, and communication skills

• Strong computer skills; high level of proficiency with MS Office applications is critical;

• Knowledge of reporting software (i.e. Access, R&R, Crystal);

• Recent experience working with Oracle or other similar ERP system

• Recent experience working with Salesforce preferred

• Ability to handle multiple tasks simultaneously

• Ability to prioritize projects

Required/Preferred Education and Experience:

• Associate’s Degree or equivalent, Bachelor’s preferred

• 2 years of contract experience

Other Duties: