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We Put the World on Vacation
Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe.
Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Summary
The Multi-Functional Resort Associate is a cross-functional position that is responsible for two or more functions within various daily resort operations.
This position ensures that all owners, guests and associates receive our Hospitality with Heart service.
Essential Job Responsibilities
Performs at least two resort functions on a regular basis. The following functions are the most common, but are not an exhaustive list of functions that may be performed by this role :
Guest ServicesPerforms daily Guest Services functions such as guest check-in and check out, answering phones, completion of shift check-list, and posting charges for copies, laundry, food & beverage, and convenience store outlets etc.
Make, confirm and cancel reservations for guests. Answer a variety of questions for guests pertaining to their reservations.
Responds courteously, efficiently and professionally to guest service requests. Directs owner and guest requests to the correct department.
Performs light administrative duties such as sending e-mail correspondence, use of office equipment, posting in Teams, and use of Microsoft Office.
Housekeeping / Common AreaCleans resort units to include sleeping quarters, kitchens, bathrooms and living roomsMaintains and adheres to housekeeping detail standards.
Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies. Makes beds. Replenishes supplies, such as kitchenware and toiletries.
Sorts, counts, folds, mark, or carries linens. Inspects resort units, ensuring they are clean, functional, and sanitized for owners and guestsReport status of assignments and communicate readiness of units to Guest Services using property management system.
recycling materials. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
MaintenancePerforms general facility maintenance under minimum supervision in a manner which ensures the preservation of optimum quality and efficient production.
Performs service requests and repairs as directed. Perform maintenance work for make-ready units as directed. Performs Room Preventative Maintenance process as outlined in the Maintenance Departmental Operating Procedures to include a detailed and in depth inspection of all aspects of the guest room / unitPerforms basic to advanced repairs on deficiencies found in the interior of the unit to bring the unit back to like new conditionCompletes all necessary work orders and customer requests by applying basic knowledge of repair and replacement of general fixtures.
General repair may include : doors, windows, walls, flooring, ceilings, furniture, cabinetry, basic electrical, basic plumbing and basic appliance repair.
Travel Requirements
None.
Minimum Requirements and Qualifications
Education
None required
Training requirements
None required
Knowledge and skills
Technical Skills
Job experience
No previous experience is required.
How You'll Be Rewarded :
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.
Travel Leisure Co. benefits include : Note : Temporary and / or seasonal associates are ineligible for Paid Time Off.
Compensation
Generally starting at $17.50 - $17.50 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.
Join our global team and build a career where memories start with you.
Last updated : 2024-05-30
Full Time
Accommodations
$27k-34k (estimate)
05/08/2024
08/30/2024
wyndhamdestinations.com
PENSACOLA, FL
15,000 - 50,000
2006
Public
CARMELLA BELL
$1B - $3B
Accommodations
Travel + Leisure is a Florida-based leisure travel company that offers luxury, corporate, and leisure travel and advisory services for travelers.
The job skills required for Operation associate include Guest Service, Microsoft Office, Housekeeping, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be an Operation associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operation associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operation associate positions, which can be used as a reference in future career path planning. As an Operation associate, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operation associate. You can explore the career advancement for an Operation associate below and select your interested title to get hiring information.