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Customer service assistant
Tops Markets LLC Cheektowaga, NY
$39k-49k (estimate)
Full Time | Retail 1 Week Ago
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Tops Markets LLC is Hiring a Customer service assistant Near Cheektowaga, NY

Job Description

  • Pay Range-$ Per hour*
  • Rates of pay are determined by previous experience and labor contract seniority*

Our front end is the last place our customers visit, their final point of contact during their shopping trip. It's where we have an opportunity to leave a lasting impression by providing friendly and courteous service as they complete their orders.

What You'll Do :

Provide friendly and attentive customer service as you oversee the day to day operations of the front end and supervise front end associates / cashiers.

You'll cultivate and maintain excellent customer relations and service levels, and ensure a friendly, professional, and well-organized image for the front end, vestibule, and parking lot.

Job Requirements

Ideally, you'll have previous related retail / customer service and supervisory experience. You'll need to be friendly and courteous in order to provide excellent customer service, be able to work in a fast paced environment, and have the ability to read, write, and perform basic math functions.

Excellent communication and organization / prioritization skills, basic computer skills and / or the ability to learn how to operate a cash register, scanner, telephone system, and scale, and the ability to handle money and other forms of payment are also important.

Department Managers will need to be available nights, weekends, and holidays.

Last updated : 2024-05-13

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$39k-49k (estimate)

POST DATE

05/14/2024

EXPIRATION DATE

06/21/2024

WEBSITE

topsmarkets.com

HEADQUARTERS

DEPEW, NY

SIZE

15,000 - 50,000

FOUNDED

2000

CEO

FRANK CURCI

REVENUE

$1B - $3B

INDUSTRY

Retail

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About Tops Markets LLC

Tops Friendly Market is a company based out of 1455 Ridge Rd E, Rochester, New York, United States.

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The job skills required for Customer service assistant include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service assistant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service assistant positions, which can be used as a reference in future career path planning. As a Customer service assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service assistant. You can explore the career advancement for a Customer service assistant below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Assistant job description and responsibilities

A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.

02/10/2022: Richland, WA

Coordinate and collaborate with cross-functional teams to ensure quality services to customers.

12/17/2021: Medford, OR

Customer service assistants deal with customer questions, purchases and complaints.

01/05/2022: New Brunswick, NJ

Organize and schedule customer orders to an appropriate department.

02/17/2022: Greenville, MS

Follow up with customers at a later date.

02/03/2022: Cedar Falls, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Assistant jobs

Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.

01/22/2022: Billings, MT

Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.

03/13/2022: Chicago, IL

Responding to questions with positive language can greatly affect how the customer hears the response.

02/09/2022: Saint Paul, MN

These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.

02/17/2022: Chico, CA

Ask for direct feedback from customers and colleagues in order to have a room for improvements.

02/17/2022: Lansing, MI

Step 3: View the best colleges and universities for Customer Service Assistant.

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