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Job Description
Our front end is the last place our customers visit, their final point of contact during their shopping trip. It's where we have an opportunity to leave a lasting impression by providing friendly and courteous service as they complete their orders.
What You'll Do :
Provide friendly and attentive customer service as you oversee the day to day operations of the front end and supervise front end associates / cashiers.
You'll cultivate and maintain excellent customer relations and service levels, and ensure a friendly, professional, and well-organized image for the front end, vestibule, and parking lot.
Job Requirements
Ideally, you'll have previous related retail / customer service and supervisory experience. You'll need to be friendly and courteous in order to provide excellent customer service, be able to work in a fast paced environment, and have the ability to read, write, and perform basic math functions.
Excellent communication and organization / prioritization skills, basic computer skills and / or the ability to learn how to operate a cash register, scanner, telephone system, and scale, and the ability to handle money and other forms of payment are also important.
Department Managers will need to be available nights, weekends, and holidays.
Last updated : 2024-05-13
Full Time
Retail
$39k-49k (estimate)
05/14/2024
06/21/2024
topsmarkets.com
DEPEW, NY
15,000 - 50,000
2000
FRANK CURCI
$1B - $3B
Retail
Tops Friendly Market is a company based out of 1455 Ridge Rd E, Rochester, New York, United States.
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Quotes from people on Customer Service Assistant job description and responsibilities
A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.
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Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
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Customer service assistants deal with customer questions, purchases and complaints.
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Organize and schedule customer orders to an appropriate department.
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Follow up with customers at a later date.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
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Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
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Responding to questions with positive language can greatly affect how the customer hears the response.
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These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
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Ask for direct feedback from customers and colleagues in order to have a room for improvements.
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