Job Overview:

We are seeking a Front Desk Agent to join our team at The Weathervane Terrace. The ideal candidate will have a passion for guest services and possess excellent communication skills.

Responsibilities:

- Greet guests and provide them with exceptional customer service

- Check guests in and out of the hotel

- Answer phone calls and direct inquiries to the appropriate department

- Assist guests with inquiries and provide information about hotel services and amenities

- Handle guest requests and resolve any issues promptly

- Process payments and maintain accurate records

- Maintain a clean and organized front desk area

Experience:

- Previous experience in a front desk or guest service role is preferred

- Knowledge of hotel management systems is a plus

- Familiarity with phone systems and proper phone etiquette

- Ability to work in a fast-paced environment while maintaining professionalism

- Strong attention to detail and organizational skills

Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic hospitality environment, interact with guests from various backgrounds, and contribute to creating memorable experiences for our visitors.

Job Types: Full-time, Part-time, Seasonal

Pay: $15.00 - $17.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Morning shift

Work setting:

• In-person

Work Location: In person