12 Jobs in Charles Town, WV
Hollywood Casino at Charles Town Races is Hiring a Marketing Specialist Near Charles Town, WV
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Organizes and coordinates the marketing efforts for all communication efforts for the company in the Promotions sphere, with a consistent and appropriate voice.
- Monitors Promotions/events, Marketing and Bus promotions for opportunities to engage in active and relevant conversations about the property.
- Assists and supports the Marketing Department with the set-up execution and follow-up of casino promotions and events on select shifts by performing various duties to support customers' visits and/or events.
- Assisting the Marketing Center, Box Office and Event Center counters as needed. This may include but not limited to handling cash and Guest Comps.
- Assists all customers (internal and external) with their concerns.
- Assist with welcoming bus patrons, confirming, counting, balancing and distribution of any coupons.
- Verifies completed paperwork supporting promotions and bus.
- Heavy clerical work; using promotional software, data entry, envelope stuffing, filing, faxing and copying.
- Explains promotions and provides accurate and up to date information about the casino, hotel, and food and beverage outlets to guests.
- Responsible for educating patron's on the value of the loyalty program; assists patrons with questions and downloading of software as they relate to the property and loyalty program.
- Work in conjunction with other departments on an as needed basis.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Assists with supervising and coordinates the work of marketing representatives during assigned shifts.
- Assists with implementing training programs for all new hires.
- Assists with all guest service inquiries and ensure all complaints are properly addressed and marketing members are completely satisfied.
- Assists promotions team in preparation, execution and planning for promotions and events.
- Must be at least 21 years of age.
- One (1) year of related experience required, preferably in Marketing.
- Excellent verbal, written, and interpersonal skills.
- Technical proficiency and knowledge in MS Office (Word, Excel & Outlook).
- Possess excellent oral and written communication skills; strong client interface and presentation skills preferred.
- Demonstrated ability to drive toward results.
- Experience in Players Club strongly preferred.
- Experience with conflict/resolution preferred
- Supervises and coordinates the work of Marketing Representatives during an assigned shift.
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Obtain and maintain a license by the WV Racing Commission and/or WV Lottery as may be required for this position.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; sit; use hands to finger, handle, or feel; and taste or smell. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- The noise level in the work environment is usually very loud.
- Employee will be exposed to an environment containing unrestricted second hand tobacco smoke.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
Job Summary
Full Time
$80k-106k (estimate)
06/16/2024
07/01/2024
hollywoodcasinocharlestown.com
CHARLES TOWN, WV
100 - 200
1993
$10M - $50M
Accommodations
Related Companies
About Hollywood Casino at Charles Town Races
An incredibly exciting, friendly, and total entertainment experience open 24 hours a day, 365 days a year and conveniently located about an hour from Baltimore and DC! Welcome to Hollywood! It starts with 2,700 of the hottest slots. That's more machines than you'll find in many Las Vegas casinos. Besides having all your favorite games and denominations, we've got a high limit area where you can experience big time jackpots on $5, $10, $25 and even $100 machines! The excitement doesn't end there. Hollywood Casino at Charles Town Races features Las Vegas style action with live blackjack, craps, ...
roulette, and more! Plus, weve got live poker in our spacious poker room. Youre in Hollywood, so the winning is always blockbuster size. Weve got a great lineup of spectacular promotions and headliners in our Event Center including acts like Merle Haggard, the Doobie Brothers, Boyz ll Men and Ron White. But were more than just great gambling and exciting thoroughbred racing. Weve got great dining to satisfy any hunger, including the Wine Spectator Award winning Final Cut Steakhouse where you can savor prime cuts of steak or 9 Dragons featuring authentic Hong Kong cuisine and sushi. And you can plan your visit here with a comfortable stay at the Inn at Charles Town, a convenient, comfortable hotel that offers first-class amenities like wireless internet, 42-inch high-def plasma TVs, complimentary breakfast, and shuttle service to the casino and race track. All this just 10 minutes from Harpers Ferry. Who needs Vegas? Nothing close, even comes close! A career in gaming? At Hollywood Casino Charles Town we think youll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following.
More
Show Less
The following is the career advancement route for Marketing Specialist positions, which can be used as a reference in future career path planning. As a Marketing Specialist, it can be promoted into senior positions as a Marketing Analyst IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Marketing Specialist. You can explore the career advancement for a Marketing Specialist below and select your interested title to get hiring information.
