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On-Site Representative
Stephen Gould Charles, LA
$37k-47k (estimate)
Full Time | Durable Manufacturing 1 Week Ago
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Stephen Gould is Hiring an On-Site Representative Near Charles, LA

What Makes Stephen Gould Exceptional.Founded through a passion for entrepreneurship, our success is due to the ingenuity and tenacity of our extraordinary teams, bringing people and ideas together. With Stephen Gould, everything is within reach including an exciting career opportunity. We want you to join our team and build on our incredible 80-years of excellence. Stephen Gould looks for people that want to support, create, and develop exciting solutions for a variety of engaged and passionate clients across the global.
Values and behaviors we look for:
  • Give your attention to others, actively listen, and take interest in those around you.
  • Be courteous and respectful, persevere through challenge and embrace your dedication .
  • Integrity and reliability show up every day in your work.
  • Be committed to delivering the best results as a team, recognize that decisions may differ from individual opinion, success is achieved as a team
Job Title : On-Site Representative (OSR)
Primary Responsibility: Maintain and sustain on-site systems and equipment by conducting regularly scheduled maintenance and monitoring system functionality, as well as assisting with deployments and system enhancements to achieve site goals.
Job Description:Under the direction of the Positive Fusion Project Manager and/or Professional Services Manager, the OSR will conduct daily routine checks and scheduled maintenance to ensure longevity and continuity of the systems deployed on-site. In addition, the OSR will monitor systems to verify optimal functionality and directly address any issues that may arise. This position requires detailed documentation to be kept of all maintenance performed and may have to be available in an on-call capacity some nights and weekends. The OSR is expected to maintain a professional appearance and foster healthy work relationships with internal and external personnel. Troubleshooting and problem-solving activities will be common for this position, so it will be critical for the OSR to develop a comprehensive understanding of the Positive Fusion systems. The OSR will need to be familiar with Microsoft Suite, primarily Excel. Experience with networking and cable management is a huge plus, as well as experience with hand tools and power tools. This position will be subject to a 90 Day probationary period.
Requirements:
  • High School Diploma
  • Ability to pass a background check
  • Familiarity with Microsoft Suite (Excel particularly)
  • Well organized
  • Coachable
  • Ability to lift up to 50 lbs. unassisted
  • Professional appearance
  • Understanding professional etiquette
  • Availability for weekends on-call
  • Able to work ten-hour days, four times a week
  • Reliable transportation
  • Good communicator
  • Hard worker
Preference:
  • Networking and cable management experience
  • Experience with hand tools and/or power tools
  • Proficiency with Excel
  • Understanding FOD and FOD prevention procedures
  • Degree or certification of higher education
  • Eager to learn and take on more responsibility
Responsibilities include, but are not limited to:
  • Conduct periodic checks on all equipment
  • Conduct regularly scheduled maintenance on equipment
  • Conduct impromptu maintenance to fix or replace broken, damaged, or faulty equipment
  • Monitor PF systems to ensure optimal functionality
  • Keep detailed documentation of maintenance activity using reports provided by management
  • Communicate effectively with Project manager
  • Be available some nights and weekends for on-call services
  • Cultivate professional work relationships
  • Field and escalate questions and concerns from end users and site management
  • Assist project manager with projects such as deployments
  • Provide reports to site leadership and management teams
  • Work with tooling team to guarantee tool accountability
  • Assist tooling team in tracking down lost items
THIS POSITION DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THE EMPLOYEE(S) INCUMBENT IN THIS POSITION. EMPLOYEES WILL BE REQUIRED TO FOLLOW ANY JOB-RELATED INSTRUCTIONS AND TO PERFORM ANY OTHER JOB-RELATED DUTIES REQUESTED BY ANY PERSON AUTHORIZED TO GIVE INSTRUCTIONS OR ASSIGNMENTS.
EEOC: Stephen Gould is an equal opportunity employer

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$37k-47k (estimate)

POST DATE

05/26/2024

EXPIRATION DATE

06/22/2024

WEBSITE

stephengould.com

HEADQUARTERS

WHIPPANY, NJ

SIZE

200 - 500

TYPE

Private

CEO

MICHAEL GOLDEN

REVENUE

$500M - $1B

INDUSTRY

Durable Manufacturing

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About Stephen Gould

Stephen Gould designs, manufactures and supplies container for the packaging industry.

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The following is the career advancement route for On-Site Representative positions, which can be used as a reference in future career path planning. As an On-Site Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary On-Site Representative. You can explore the career advancement for an On-Site Representative below and select your interested title to get hiring information.