The Springs Healthcare & Rehabilitation, our associates are our most valuable asset.

Each associate provides a service that directly or indirectly affects patients, families, other team members, and the public.

We strive to excel in providing the highest quality healthcare and customer service possible, which is incumbent upon the excellence and commitment of our leaders and caregivers.

Admissions Coordinator

The Job

Full-Time Benefits

• Very Competitive Pay
• Next Day Pay with Payactiv
• Generous Paid Time Off (PTO) and Holidays
• Medical
• Dental
• Vision
• 100% company-paid life insurance & LTD / AD&D insurance
• Short-Term Disability
• Supplemental Insurances (Hospital Indemnity, Cancer Policies, Legal Plans, & More!)

Responsibilities

• Act as a liaison between the facility and the outside community.
• Connect daily with potential referral sources including hospitals, physicians, insurers, case management companies and health care agencies.
• Gather sufficient pre-admission data to determine resident level of care and the ability of the Community to properly care for the resident.

Create and execute facility sales and marketing plans and strategies.

• Conduct facility tours for potential guests and families.
• Conduct admission screenings of potential guests; determine level of care, services required, equipment needs and insurance coverage as needed.
• Welcome guest and family upon admission. Interview potential residents and residents’ representatives to collect accurate data.
• Complete pre-admission and admission inquiry forms accurately.
• Ability to interact with discharge planners in an effective, efficient manner.

Ask for appropriate and adequate resident information.

• Ability to analyze the information to determine if the Community can care for the resident adequately.
• Identify potential residents whose needs can be met by the Community.

Ability to accept reservations for resident accommodations in an accurate and organized manner.

• Ability to understand the Community computer system and the software used in this department.
• Ability to analyze Quality Indicator information related to admissions, discharges and resident case mix to develop and implement the marketing program.

Refer Community and resident concerns to appropriate individuals.

Qualifications

• An associate degree in a business related field or a minimum of 2 years of experience in long term care admissions. Bachelor’s degree Experience in health care sales, marketing, insurance or commensurate education preferred.
• Experience in managed care or insurance preferred.
• Professional demeanor as you are the first face of the community

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Last updated : 2024-05-02