Overview:
We are seeking a dedicated Guest Service Representative/Front Desk Agent to join our team. The ideal candidate will have a passion for guest relations and providing exceptional customer service in a hotel setting.

Duties:
- Greet guests upon arrival and ensure a smooth check-in process
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist guests with check-out procedures
- Operate phone systems and manage reservations
- Provide information about hotel services, amenities, and local attractions
- Perform night audit duties as needed
- Maintain a tidy and organized front desk area

Requirements:
- Previous experience in a front desk or hospitality role preferred
- Strong communication skills with the ability to interact effectively with guests and team members
- Multilingual abilities are a plus
- Knowledge of hotel management systems and procedures
- Ability to work flexible hours including evenings, weekends, and holidays

Join our team as a Front Desk Agent to contribute to creating memorable experiences for our guests and be part of a dynamic hospitality environment.

Job Types: Full-time, Part-time

Pay: $12.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Rotating weekends
• Weekends as needed

Work setting:

• In-person

Work Location: In person