The Sales Consultant is responsible for maximizing vehicle sales and profit while maintaining the highest possible level of customer satisfaction. He or she must have excellent people skills, product knowledge, and sales experience and/or skills.
The ideal candidate has a high school diploma or GED, previous sales or marketing experience, a professional appearance and customer-oriented attitude, excellent communication and interpersonal skills (including strong telephone skills), a valid driver's license, and an acceptable driving record. He or she must be organized and self-motivated and willing to work a flexible and varying schedule that includes evenings, weekends, and holidays.

RESPONSIBILITIES

• Provides customer service by answering questions and helping customers select a vehicle that fits their needs
• Explains product performance, application, and benefits to customer by describing all optional equipment available
• Demonstrates new and used vehicles (includes test drives)
• Maintains up-to-date knowledge on new products, features, and accessories available and translates them into benefits for Dealership customers
• Prepares sold vehicles for customer pick-up, ensuring that the customer understands the vehicle’s operational features
• Negotiates vehicle price with the aid and at the direction of Sales Management
• Maintains a prospect development system by following up with active prospects using the Dealership’s Customer Relationship Management System (CRM)
• Follows up with previous customers for referrals and future sales
• Attends all staff meetings, trainings, and educational classes as required
• Maintains displays of vehicles on lot and in showroom
• Safely drives vehicles of all sizes with both manual and automatic transmissions
• Works harmoniously with co-workers and supervisors and demonstrates professionalism towards customers, co-workers, and the public at large
• Dresses appropriately for the position to ensure a professional image
• Demonstrates adherence to Company procedures
• Maintains an acceptable attendance record
• Works without constant supervision
• Reports to the Sales Manager or General Sales Manager regarding objectives, planned activities, reviews, and analyses
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or equivalent
• Able to meet and continue to meet manufacturers' training requirements
• Previous sales/marketing experience preferred
• Professional appearance and customer orientated attitude
• Valid in-state driver’s license with acceptable driving record according to dealership guidelines
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff
• Excellent telephone skills and etiquette
• Computer skills sufficient to use Dealership CRM and email software
• Highly organized and self motivated
• Able to work both indoors and outdoors for extended periods, which will include exposure to ambient heat and cold, sun, rain, snow, and other weather conditions
• Able to work a flexible schedule and varying hours, which will include morning, evening, weekend, and holiday work
• Able to sit and view a computer screen for long periods, stand and walk for short distances on hard surfaces, carry/lift up to 50 pounds, bend and twist to enter/exit vehicles, reach above shoulder height, and change positions frequently
• Able to hear and speak with others in person and by telephone
• Able to adequately see to locate and identify clients, vehicles, and other articles commonly associated with this position
• Able to operate a wide variety of cars, light trucks, and vans with both manual and automatic transmissions

BENEFITS

• Competitive Pay
• Fun and Friendly Work Environment
• Company Sponsored Health Coverage
• Voluntary Dental and Vision Coverage
• Short Term Disability/Accident Coverage
• 401(K)
• Paid Vacation