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Wipro is seeking individuals who combine excellent claims supervisor, customer service and problem-solving skills with the ability to function effectively both as part of a team or on an individual basis to bring their talent to our team.

Wipro is a leading global IT solutions and services company with over 200,000 dedicated employees serving clients across six continents and seventy countries.

We offer a strong compensation package that includes competitive hourly pay, the ability to earn overtime, bonus, and day on benefits. Wipro also offers many opportunities for career advancement within our engaging and exciting culture.

The Claims Supervisor is responsible for a team of medical, dental and vision claims specialists. Supervisors are responsible for monitoring quality and production goals of their team, assisting in developing training needs and working through escalated claim issues including claims processing. A Claims Supervisor's role includes approximately 20 - 25% of their day participating in client facing meetings and work sessions.

· Manage a team that may work both in-office or remotely.

· Monitor work distribution and production to assure turn around goals are being met for our clients

· Play a key role in the review of quality findings and calibration and assist in the development of any necessary remediation plans.

· Support client meetings and audits as needed.

· Perform all normal supervisor duties including but not limited to payroll approval and employee reviews/elevation paths.

· Other duties as assigned

· High School/GED required

· Demonstrate skills in problem solving and benefit plan interpretation

· Knowledge of CPT codes, ICD9/ICD10 codes and/or medical terminology

· 3 years working in health care (preferably in a claims processing/billing role)

· Previous experience as a lead/supervisor preferred

· Prefer ability to work locally in the Canfield Ohio location, but willing to consider strong candidates who cannot meet this requirement.

Job Type: Full-time

Pay: $28.00 - $32.00 per hour

Expected hours: 8 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• Do you require future sponsorship to continue working in the USA?

Education:

• High school or equivalent (Required)

Experience:

• Supervisory: 2 years (Required)
• ICD9/ICD10 codes: 2 years (Preferred)
• CPT coding: 2 years (Preferred)
• Medical terminology: 2 years (Required)
• Medical/Healthcare industry: 1 year (Required)

Work Location: In person