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AppLab Systems
Camden, AR | Contractor
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AppLab Systems
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Field Service Technician
AppLab Systems Camden, AR
$53k-70k (estimate)
Contractor | Wholesale 3 Weeks Ago
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AppLab Systems is Hiring a Field Service Technician Near Camden, AR

Position: Field Service Technician
  • Location: Camden, Arkansas - 1
  • Washing DC Metro Area (2 locations - Orange County, VA and Arlington, VA) - 1 (4 days in Orange County, VA and 1 day in Arlington, VA)
  • Huntsville, Alabama - 1
Visa Type: USC
Job Description
  • Essential duties for these positions include, but are not limited to the following:
  • Work with Team on New Hire setup and deployment.
  • Coordinate with Local Aerojet Asset Management team on Refresh Schedule with Users
  • Work on Incidents and Tasks and Provide break fix assistance.
  • Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs.
  • Resolve incidents and problems associated with EUC equipment.
  • Perform reactive troubleshooting to effectively identify potential incidents or problems and attempt to eliminate them to occur in the future.
  • Support Authorized Uses connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments.
  • Provide repair and maintenance for mobile devices as needed.
  • Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)
  • Provide software break/fix services and replacement of non-warranty assets for end users.
  • Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output.
  • Provide warranty and break/fix support for networked printers and scanners.
  • Configure and support end users on mobile computing platforms.
  • Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc.
  • Create, change, and remove printer configurations and queues based on requests and in accordance with SLAs.
  • Provide on-site hardware support for general troubleshooting and problems for end user computing technologies.
  • Provide telepresence and audio video meeting support as needed.
  • Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel.
  • Utilize problem management database and systems to track and report on customer calls and requests.
  • Communicate technical information to technical and non-technical teams and customers.
  • Deskside support services as required.
  • Requires 5 years of related work experience.
  • Sound knowledge of imaging tools
  • Sound knowledge of data backup and recovery tools
  • Installing, upgrading, and migrating to Windows 10
  • Deploying Windows 10 in large enterprises
  • Configuring hardware and applications
  • Configuring network connectivity
  • Ability to lift to 50 lbs.
  • Monitoring and maintaining systems that run Windows 7 and Windows10
  • Configuring backup and recovery options
Desired Certifications
  • CompTia A
  • MCSA: Windows 10/11
  • MCSE: Desktop Infrastructure
Thanks & Regards ,Shivam KambojEmail- Shivam@applabsystems.com
Phone - 1 732-554-3865 (USA)
AppLab Systems, Inc: An E-Verified Company
URL: https://applabsystems.com/
4365 Route 1 South, Suite 105-Princeton, NJ -08540

Job Summary

JOB TYPE

Contractor

INDUSTRY

Wholesale

SALARY

$53k-70k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

07/02/2024

WEBSITE

applabsystems.com

HEADQUARTERS

SOUTH PLAINFIELD, NJ

SIZE

<25

FOUNDED

2006

CEO

MUKESH MAHAJAN

REVENUE

<$5M

INDUSTRY

Wholesale

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