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Patient Services Representative
$34k-40k (estimate)
Full Time | Hospital Just Posted
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Stillwater Medical is Hiring a Patient Services Representative Near Cushing, OK

Cushing Family Practice is looking for a Front Desk Representative to help take great care of our patients in this busy clinic! This position is located in Cushing, OK.
Key attributes we need in this role:
  • Positive attitude - always willing to lend a hand when needed 
  • Flexible team player who is committed, accountable and ready to learn
  • Individuals who like fast-paced working environments
  • Great communicators, with exceptional customer service
Why choose Stillwater Medical?
  • Excellent benefits
  • Newly updated wages
  • Modern Healthcare's Best Places to Work - since 2012
Details:
  • Full-time
  • 40 hours per week
  • Monday-Friday clinic hours
JOB SUMMARY:
Serves as front line ambassador for SMC Clinics. Responsible for providing support services to SMC patients, families, and providers in a professional and courteous manner. Performs patient check-in functions and accurately gathers and enters all required patient demographic information into clinic patient system(s). Schedules future appointments, collects all appropriate data from patients, and refers clinics/providers according to clinic protocols. Demonstrates customer service skills responding to inbound calls and face-to-face inquiries and conversations. Provides and explains required documents and insurance benefits to patients. Collects patient co-payments and other applicable deductibles, deposits, or payments. Reconciles daily cash transactions with patient account entries and pre-pares daily bank deposit.
QUALIFICATIONS:
  • High school graduate or equivalent.
  • Ability to communicate effectively, both verbally and in writing.
  • Previous medical office experience or background in general office work preferred.
  • Demonstrates excellent customer service skills.
  • Ability to receive, comprehend, and follow verbal and written instruction for office routines and policies.
  • Ability to understand insurance benefits and perform basic mathematical tasks.
  • Knowledge of medical terminology is helpful.
  • Understand the ethics of confidentiality.
  • Ability to type at least 40 wpm.
PHYSICAL REQUIREMENTS:
  • Must have adequate perception of sounds or adequate hearing with corrections.
  • Adequate vision, or correctable with glasses/contacts, to prepare reports and read written materials.
  • Able to work in latex-burdened environment.
  • Able to speak clearly and distinctly with staff, physicians, patients, and families.
  • Demonstrates adequate stamina to deal with stressful situations and to complete the necessary work schedule.
  • Possess fine motor skills and hand/eye coordination to manage office equipment.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$34k-40k (estimate)

POST DATE

06/15/2024

EXPIRATION DATE

08/14/2024

WEBSITE

stillwater-medical.org

HEADQUARTERS

PAWNEE, OK

SIZE

50 - 100

FOUNDED

1999

REVENUE

$5M - $10M

INDUSTRY

Hospital

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Step 1: Understand the job description and responsibilities of an Accountant.

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The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

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Some patient services representative roles require additional training.

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Must exercise empathy and respect to provide excellent customer service for patients.

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Step 3: View the best colleges and universities for Patient Services Representative.

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