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Surveillance Agent
Department: Observation
Reports to: Director of Observation
Classification: Non-Exempt
Status: Regular, Full Time
Government Essential
As a routine part of the pre-employment process, all candidates for employment must successfully pass pre-employment drug screening.
POSITION SUMMARY
Under the general supervision of the Director of Observation, the Surveillance Agentwill conduct a full spectrum of observation support services including but not limited to ensuring the security and safety of guests, employees, cash and physical assets of the Colusa Casino & Bingo and its properties, by maintaining appropriate camera coverage.
The incumbent is expected to work in accordance with the mission, purpose, and values of the Colusa Indian Community Council.
The Observation Department is a 24/7 operation. The incumbent must be able to work swing or grave shift.
ESSENTIAL DUTIES and RESPONSIBILITIES
1. Maintains a high level of confidentiality;
2. Monitors camera coverage to ensure the integrity of gambling, banking, count room and cash handling procedures and take appropriate actions to protect funds and prevent further losses;
3. Reviews surveillance coverage on cases of patron/internal control disputes;
4. Immediately reports suspicious or unusual activities to Surveillance Supervisor/MOD /OIC and document information immediately;
5. Maintains a thorough knowledge of applicable company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduce in the future;
6. Ensures all equipment used by the Observation Department is functioning as intended;
7. Reviews camera coverage to ensure that the movement of all chips, cash and funds transferred within the Casino are under constant observation;
8. Ensures all information is shared with the next shift;
9. Maintains daily log sheets and completes incident reports to note all unusual customer and/or employee behavior, inadequate surveillance coverage, inoperable equipment or procedural errors made by employees;
10. Coordinates with security personnel to provide optimum security services
11. Maintain a positive and professional demeanor during all interactions with fellow team members, and management; and
12. May perform other duties commensurate with the functions and level of the position.
MINIMUM QUALIFICATIONS
Education: High School Graduate or equivalent
Experience: Prior work experience in gaming industry with an emphasis in table games, surveillance, investigative revenue audit, or cage operations
Miscellaneous Licensing/Credentials:
Must be eighteen (18) years of age.
Must possess a valid California Class C driver’s license.
Must meet standards established for a gaming license.
ADDITIONAL KNOWLEDGE, SKILLS, and ABILITIES
PHYSICAL REQUIREMENTS
Requires frequent stand, stoop, bend and/or kneel in a smoke-filled, noisy environment.
May occasionally lift and/or move up to 25-50 pounds.
Work area is subject to variable temperatures.
Job Type: Full-time
Benefits:
Schedule:
Shift availability:
Work Location: In person
Full Time
Preschool & Daycare
$40k-48k (estimate)
07/20/2023
08/22/2024
colusa-nsn.gov
COLUSA, CA
1,000 - 3,000
1941
Private
KIM MATHIS
$10M - $50M
Preschool & Daycare
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