The sales manager is responsible for generating revenue for the TownPlace Suites in Cleveland, TN. The work responsibilities involve meeting with clients and coordinating business agreements that seek to promote the hotel and its services. The sales manager is tasked with developing and implementing sales strategies to optimize hotel revenue.

Job Requirements:

• Complete all required brand specific training
• Complete all required Dynamic Group Mgmt. training
• Adhere to all Dynamic Group Mgmt. and property specific brand standards
• Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
• Provide personalized, friendly service to every guest and associate
• Respond to sales inquiries from potential clients and customers seeking sleeping rooms, board room space, food and beverage services, etc.
• Initiate new sales, prospects and qualified leads
• Host and entertain clients and maintain client accounts
• Conduct property site tours with the intent of promoting hotel facilities and services
• Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business
• Develop a sales plan and strategy to meet and exceed established revenue and room night goals
• Partner with operations departments to ensure full participation in servicing accounts
• Work closely with the Regional Director of Sales to accomplish goals

Physical Requirements:

• Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 40 pounds
• Can stand/walk on feet for 8 hours and work in a restrictive space/environment
• Must have eyesight enabling vision both near and far
• Must be comfortable using a step stool or ladder
• Must be able to use/lift arms for up to 8 hours
• Must be able to handle heat and stress
• Have finger dexterity for operating equipment
• Must speak in a clear, understandable voice, hear at a basic level, and understand English
• Must be able to write

Necessary Skills:

• 1 years of Fosse experience
• 1 years of Marriott & Global Source experience
• 1 years of hotel sales experience
• Able to attain weekly, monthly, quarterly & annual sales goals
• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
• Must be responsible for safety and security of guests, fellow employees and hotel assets
• Have knowledge of fire alarm system and evacuation procedures
• Have dependable transportation available
• Able to communicate effectively in writing, verbally, and in person
• Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
• Is organized, honest, works well with others, and has an outgoing personality
• Maintain a clean and attractive work area, uniform, and person
• Able to work with people from diverse cultures and backgrounds