Description

Lake Butler Hospital is a critical access hospital in North Florida providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT Scan) services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment.

For full-time employees, we offer medical benefits, paid time off, 401k after one year of service, discounts at Willow Café, and more!

We are seeking an knowledgeable and experienced Quality Director and Risk Manager to join our team!

As a Quality Director and Risk Manager, you will oversee a hospital-wide quality management program, collaborating with various stakeholders to monitor and enhance the quality of patient care services.

Responsibilities

• As a Quality/Risk Director, you will oversee a hospital-wide quality management program, collaborating with various stakeholders to monitor and enhance the quality of patient care services
• Ensure compliance with regulatory agencies, hospital policies and procedures
• Develop, implement, and maintain quality assessment and improvement programs
• Assess compliance with federal, state, and industry regulatory standards, facilitating processes to remediate and/or maintain compliance
• Provide organizational education related to regulations and standards and coordinate surveys
• Use a variety of applications (such as Press Ganey) to identify improvement opportunities, generate reports, research issues, identify resources, and access external databases
• Ensure the update and maintenance of hospital plans, including the Provision of Care/Scope of Services, Leadership, Information Management, Utilization Review, Infection Control, and Patient Safety plans
• Oversee risk management activities, including completion of incident reports, notice of potential claims, corrective action planning, and more
• Coordinate the review, development, and implementation of hospital policies
• Communicate and collaborate with other departments to coordinate to promptly resolve patient concerns or complaints
• Other duties as outlined in the position description

Requirements

Qualifications

Education: Bachelor's Degree in Healthcare or related field.

Experience: At least 5 years’ experience required working in hospital leadership.

Skills: Excellent Verbal Communication, Medical Teamwork, Judgment, Procedural Skills, People Skills

Knowledge: Knowledge of Quality and Risk Management, including primary responsibility for performance improvement activities, regulatory compliance, conflict resolution, leadership, and risk management activities. 

Abilities: Ability to handle stressful situations, resolve issues or conflicts, make decisions using sound judgement, ability to multi-task and prioritize effectively.