Location: Burlington, Vermont

Applications due: July 1, 2024

Skida is seeking a Manager of Retail for our Showroom retail expansion at Skida HQ in Burlington, Vermont. The ideal candidate is a Burlington-area community member who can see beyond our local landscape and support Skida’s broader retail business goals. This position is not remote.

Position Overview:

The Manager of Retail is pivotal in driving the success of our retail operations and creating engaging in-store events to enhance customer experience. The ideal candidate will possess a unique blend of retail management expertise, strategic thinking, and a passion for creating memorable

events with maximum marketing impact.

Responsibilities:

Retail Operations Management:

• Grow Skida’s own brick and mortar presence in alignment with sales targets.
• Oversee day-to-day operations of the Burlington Showroom, ensuring a seamless and positive customer experience.
• Utilize Point of Sale data to inform management of trends in traffic metrics, customer acquisition, and conversion rate.
• Responsible for managing Skida's retail business financials to meet budget targets.
• Project management and launch of an expanded Burlington Flagship initiative.
• Project management and re-launch the Boulder Pop-Up. 
• Planning and development of regional Pop-Up and SIS opportunities.
• Develop and implement effective visual merchandising strategies to optimize product presentation and drive sales.
• Responsible for in-store pricing and campaign development
• Monitor inventory levels, analyze sales data, and implement strategies to maximize profitability.
• Direction and Execution of the Annual Sidewalk Sale
• Collaboration with local BTV Community partners, Chamber of Commerce, Marketing partners.
• Hire, train, schedule, and motivate retail staff to deliver exceptional customer service and meet sales targets.

Retail Event Planning and Execution:

• Plan, organize, and execute a variety of events to drive foot traffic, enhance brand visibility, and increase sales.
• Lead and organize key retail and partnership events across the USA e.g. Boulder Pop Up launch, Domestic US Ski Team-related retail activations.
• Negotiate with vendors and others to maximize profitability, establish business relationships with viable vendors.
• Collaborate with marketing team to create promotional materials and campaigns for events.
• Coordinate logistics, including venue selection, vendor management, and on-site coordination.
• Evaluate event success through key performance indicators and customer feedback, making data-driven improvements for future events. 
• Domestic travel as needed to fulfill these commitments.

Customer Engagement and Relationship Building:

• Foster strong relationships with customers through personalized interactions and exceptional service.
• Implement loyalty programs and initiatives to encourage repeat business and customer retention.
• Gather customer feedback and insights to inform product assortment and enhance the overall shopping experience.

Team Leadership and Development:

• Lead and inspire a team of retail and event staff, fostering a positive and collaborative work environment.
• Conduct regular training sessions to ensure staff is knowledgeable about products, services, and event details.
• Provide performance feedback and support professional development opportunities for team members.

Qualifications:

•  Bachelor’s degree in business, Marketing, or a related field.
• Minimum 5 years’ experience in retail management, with a focus on driving sales and optimizing store operations.
• Minimum 5 years’ experience in Budgeting, P&L management.
• Financial literacy in OPEX drivers of managing a retail establishment.
• Tech savvy, Shopify POS and Shopify Plus.
• Demonstrated success in planning and executing events, from concept to completion.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data and make informed decisions to achieve business objectives.
• Leadership experience with a track record of building and motivating high-performing teams.

Interested? Please send a resume and cover letter to careers@skida.com with "Retail Manager" in the subject line.

Skida is an Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.